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Patient Safety Incident Investigation Lead

North Bristol NHS Trust
£50,952 to £57,349 Per annum
Closing date
15 Jul 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
We would love for you to come and join us in this role. We are at the forefront of embedding the NHS Patient Safety Strategy having been one of the national early adopters for the Patient Safety Incident Response Framework.

This post will lead the Patient Safety investigations for the Trust, providing dynamic leadership and expert support to the patient safety agenda. The post holder will support the Patient Safety Specialist with the implementation of the National Patient Safety Framework in the Trust through embedding consistent system thinking and human factors principles.

The NHS Patient Safety Strategy sets out the two foundations of safety as being system and culture. You will be a key leader in ensuring that NBT has an embedded safety culture that encompasses the principles of civility, psychological safety and restorative just cultures.

We have implemented PSIRF and are focusing on the use of patient safety insights to drive improvement activities, applying improvement methodology. This is an important role in NBT's systematic approach to continuous improvement and, as such will directly manage and lead as required within the wider improvement infrastructure.

This post is open to registered clinicians and non-registered professionals. Should a registered clinician wish to apply, it is expected this will be maintained to ensure up to date registration.

Main duties of the job

The post holder will assist healthcare professionals across the Trust to deliver safer care through an understanding of the effects of teamwork, tasks, equipment, workspace, culture, and organisation on human behaviour and identify contributory factors when incidents occur and make recommendations for systemic improvements.

The investigator will use recognised patient safety incident frameworks and tools encompassing principles of human factors and ergonomics, systems engineering, psychology and investigation best practice. A high level of sensitive engagement with patients, families, staff and others affected by incidents is expected of this role.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Job description

Job responsibilities

This is an exciting opportunity to support the Head of Patient Safety to develop patient safety practice through managing and leading Patient Safety Investigations and utilising insights to understand safety in our organisation.

The post holder will also act as manager for the Patient Safety Manager and will deputise for and support the Patient Safety Specialist in the development and implementation of relevant strategy and policy to meet national NHS agenda, contracting requirements and organisational priorities relating to patient safety incident management.

Person Specification



  • Educated to masters level in relevant subject or equivalent experience.
  • Management Qualification or evidence of equivalent experience / training.
  • Evidence of ongoing, relevant professional development



  • Previous and demonstrable line management experience.
  • Extensive, significant and in-depth experience in working in the field of Patient Safety and managing Patient safety Systems
  • Experience of Patient Safety Reviews/Investigations
  • Significant experience effectively engaging with patients/service users and carers
  • Experience of presenting data to a range of audiences in a variety of formats (e.g. conversations, presentations, reports)
  • Experience of working positively with staff and the public, and an ability to work with different cultures, expectations and priorities



  • Extensive, significant and in-depth knowledge and understanding of NHS policies, regulations and guidance relating to Patient Safety.
  • Quantitative and qualitative data analysis skills, based on previous experience working in a relevant field.
  • Able to analyse, triangulate and interpret information of varying complexity and present it in a comprehensive and professional manner
  • Ability to evaluate evidence and make reasoned independent decisions.
  • Demonstrable ability to develop and maintain effective working relationships across the Trust and externally, working positively with staff and the public, and an ability to work with different cultures, expectations and priorities.
  • Effective written, verbal, negotiation and influencing skills.
  • Demonstrable ability to prepare and present reports.

Personal Qualities


  • Lead by example, promoting the highest standards of personal and professional conduct, integrity and probity.
  • Ability to provide reasoned advice and support.
  • Personal drive and tenacity to motivate empower and support individuals and teams to achieve.
  • Be a role model for embracing change to enable service development.

Employer details

Employer name

North Bristol NHS Trust


Beaufort House, Southmead Hospital


BS10 5NB

Any attachments will be accessible after you click to apply.


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