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Band 8A Principal Pharmacy Technician - Clinical Services

Royal Free London NHS Foundation Trust
£56,388 to £62,785 per annum inclusive of HCAS
Closing date
15 Jul 2024

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Pharmacist, Pharmacy technician
Band 8A
Contract Type
Full Time
An exciting opportunity has arisen for an experienced clinical pharmacy technician to lead on the strategy, development, and quality assurance of a clinical pharmacy technician service across all sites of the Royal Free London (RFL) NHS Foundation Trust.

The postholder will lead on the strategy, development, and quality assurance of a clinical pharmacy technician service across all sites at RFL. A key responsibility for this role is to enhance quality standards, ensuring compliance with regulatory requirements, such as maintaining Care Quality Commission (CQC) standards, and facilitating continuous improvement initiatives. The postholder will also participate in workforce planning initiatives.

They will implement a robust system of competency assessment, clinical supervision, and peer review for all pharmacy clinical technicians across RFL and develop appropriate metrics to assess the quality of clinical pharmacy services and ensure action is taken to address areas for improvement.

The postholder will be the champion for patient centred medicines optimisation, effective risk management, patient safety - clinical governance initiatives and adherence to trust policies & guidelines. They will advise on drug budgets and carry out pharmacy practice research and clinical audit.

As the Principal Pharmacy Technician - Clinical Services, you will act as a role model to manage and support clinical staff in delivering services across the trust.

Main duties of the job

The postholder will be responsible for the strategic development of a pharmacy clinical technician medicines management service across all sites. This will include the quality assurance of clinical processes and assist the Lead Pharmacist - Medication Safety & Governance to develop, deliver and evaluate the medication safety programme for the trust in line with objectives set by the Chief Pharmacist.

They will be responsible for the delivery of a responsive, proactive, patient-focused clinical pharmacy service to the wards. This will include the promotion of safe, effective, and cost-effective drug use to facilitate patient admission and enhance continuity of care across the primary/secondary interface. This includes being the team leader of ward-based pharmacy technicians and ensuring that induction, training, and appraisals is being managed.

The postholder is expected to work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

The post-holder must always carry out their role in line with the Trust World Class values

About us

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet, Chase Farm, the Royal Free Hospitals and more than 30 services in the community. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.The Pharmacy department at The RFL is an ambitious and quality improvement focused team who are committed to optimising the use of medicines and providing the best pharmaceutical care to our patients. We are proud to lead the way in integrated training partnerships, digital transformation, and financial improvement programmes (FIP).The Pharmacy Service comprises of inpatient and outpatient dispensary services, ward based clinical pharmacy services, medicines Information, aseptic and non-sterile production services, pharmacy stores & distribution, procurement, and homecare services. We cover a range of clinical specialties including HIV, general medicine, emergency services, surgery, rheumatology, hepatology, anti-coagulation, oncology & haematology, women's health, paediatrics, and infection control.For more information, please follow link

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Person Specification

Education & professional Qualifications


  • Registration with the General Pharmaceutical Council (GPhC)
  • Foundation degree and/or Management qualification and/or clinical diploma or working towards
  • Educational Supervisor Training course or Assessor A1 qualification or equivalent
  • AIMM, MOP or equivalent relevant experience in the medicines management role
  • Accredited Checking Pharmacy Technician


  • Project management qualification i.e. Projects in Controlled Environments (Prince2), Agile (APM), Quality Improvement (QI) practitioner etc

Royal Free World Class Values


  • Demonstrable ability to meet the Trust Values



  • Considerable post qualification experience in medicines management at ward level in a hospital setting
  • Considerable post qualification work in an operational management capacity
  • Demonstrated experience of delivering education and training
  • Experience and ability to initiate, lead, manage and supervise a variety of projects
  • Experience of conducting appraisals and relevant human resources (HR) meetings (e.g. sickness and performance management meetings)



  • Experience of recruitment and selection of other technical staff
  • Experience of working closely with other healthcare professionals (HCP's) and participating in high level / multi-disciplinary (MDT) meetings
  • Experience of implementing a clinical governance agenda at ward level.
  • Evidence of practice research or audit work and developing metrics / key performance indicators (KPIs) with the ability to analyse and interpret data for financial and service performance reports
  • Excellent professional and leadership skills at managerial level with evidence of successfully managing and developing high performing teams

Skills and aptitudes


  • Demonstrates the ability to develop standard operating procedures (SOPs) across a variety of tasks
  • Demonstrates the ability to plan, organise and deliver induction and competency-based training.
  • Good negotiation skills and the ability to collaborate and influence key stakeholders across professional boundaries.
  • Demonstrates excellent communication and interpersonal skills.
  • Effective problem-solving skills in the workplace and ability to manage difficult and ambiguous situations.
  • Methodical methods of working and good decision-making skills
  • Demonstrates the ability to cope under pressure and prioritise competing demands as well as an ability to deal with conflict and complaints.
  • Ability to work flexibly within the service to meet changing demands
  • Computer literate (including the use of the internet, email, word, excel and database packages)
  • Demonstrates the ability to cope under pressure and prioritise competing demands as well as an ability to deal with conflict and complaints.
  • Ability to develop services and manage change
  • Ability to contribute to business plans, policies, and clinical protocols
  • Ability to set and meet deadlines
  • Ability to work across professional teams and Organisational boundaries.
  • Self-motivated and can motivate and develop all teams of pharmacy technicians and support workers across departments
  • Ability to communicate complex, contentious, and sensitive information effectively.

Personal Qualities & attributes


  • Ability to work alone and as part of the multidisciplinary team.
  • Identifies own training needs and actively seeks training opportunities for further professional and/or career development
  • Enthusiastic/positive attitude, shows initiative, self-motivated and, hardworking
  • Good attendance record and good time keeping/ time management



  • Able to work late duties, weekend duties and bank holidays as roistered

Employer details

Employer name

Royal Free London NHS Foundation Trust


Barnet Hospital

Wellhouse Lane



Any attachments will be accessible after you click to apply.


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