Skip to main content

This job has expired

Band 5 Document Control and Audit/Quality Officer

University Hospitals Birmingham NHS Foundation Trust
£28,407 to £34,581 a year
Closing date
14 Jul 2024

View more

Other Health Profession
Band 5
Contract Type
Full Time
This is an exciting opportunity to be a core part of one of the most digitally advanced organisations within the NHS that is committed to developing and adopting new and emerging technologies in order to continue to deliver clinical safety, quality and excellent patient care and experience.

The Document Control and Audit/Quality Officer will be a key member of the team managing the document aspirations of the department. You will join the team at an exciting point where we adopt new ways to manage information across the Trust. You will be involved in the governance of directorate's policies processes against our ISO 9001 and ISO 27001 certificate. You will also join the audit team and become an internal auditor.

If this sounds like something you would like to be a part of please get in touch as we'd love to hear from you.

We are looking for individuals who have the ability to thrive in environments where personal development and personal performance go hand in hand with a strong customer service culture in an expanding compliance team.

Main duties of the job

Main duties of the job:

*Mainly based at home with some onsite working across the Birmingham and Solihull areas you will lead Trust personnel through the document control process. You will assist colleagues in creating and managing their documents, ensuring they are always up to date, approved and current.

*Undertake audits (both internal and external) as part of the departments audit team against the ISO 9001:2015 for Quality and ISO/IEC 27001:2013 for Information Security standards.

*Lead the compliance teams document control process and assist in other areas such as complaints, risks, non-conformance and opportunities to improve.

*Produce management information around document management for the departments management review, identifying trends, good and poor practices.

Working throughout the Trust and with colleagues from many different roles, you'll be expected to use your great communication skills to capture insights and turn them into improvements.

You'll use your strong analytical and problem-solving skills to turn opportunities into deliverables.

The department is aligned to ITIL, Agile and PRINCE 2 methodologies.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification



  • *IT/ Computer Science Degree or equivalent knowledge and experience gained through any combination of alternative study or employment.
  • *Evidence of continual professional development


  • *A Level (or equivalent) in English Language



  • *Experience of using a document management system.
  • *Experience of working in a ISO9001 or ISO27001 certified organisation.
  • *Experience of using the Microsoft Office 365 including SharePoint.
  • *Experience of supporting subject matter experts to create controlled documents.


  • *Experience of internal audit
  • *Experience of authoring controlled documents
  • *Experience of authoring corporate communications
  • *Experience of managing SharePoint document stores
  • *Experience of ISO30300
  • *Experience of implementing document management systems within an organisation.

Additional Criteria


  • *Excellent communication skills, both verbal and written.
  • *Strong organisational skills.
  • *Attention to detail.
  • *Ability to work independently and as part of a team.
  • *Ability to meet deadlines.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust


Yardley Court

11-13 Frederick Road, Edgbaston


West Midlands

B15 1JD

Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert