Skip to main content

This job has expired

Acute Collaboration Improvement Manager

James Paget University Hospitals NHS Foundation Trust
£43,742 to £50,056 per annum
Closing date
16 Jul 2024

View more

Other Health Profession
Band 7
Full Time
Please note: The role will be hosted by the James Paget University Hospital in Gorleston and will supporting delivery of the Acute Clinical Strategy at the Norfolk and Norwich University Hospital, so working across both sites as well as home working will be required.

The Norfolk and Waveney Acute Hospital Collaborative's (N& WAHC) vision is: Together, we will consistently provide equitable access for our patients to sustainable, high quality acute care through maximising the benefits of partnership.

Through the N& WAHC the acute Trusts are embarking upon three major strategic programmes that will work together to fundamentally transform patient and staff experience, deliver improved and sustainable healthcare and collaboratively build a future that will significantly benefit the health of our patients for the next 50 years. The three transformation programmes are:

1. 1. Acute Clinical Strategy Programme (ACS) - Ensuring that integration and collaboration is 'built into our DNA.' This paves the way for an innovative Joint Acute Clinical Strategy, aligned with the N& W ICS Clinical Strategy, which transforms secondary care sustainably and provides consistent, high-quality and equitable access to care in the most appropriate setting.

Main duties of the job

1. 2. Electronic Patient Record Programme (EPR) - Enabling transformation of the delivery of care across the acute hospitals through digitally enabled pathways. Unlocking opportunities for system-wide transformation and improved patient experience through shared digital care records.

2. 3. New Hospital Programmes (NHPs) - Replacing two of our three acute hospitals with Hospital 2.0 buildings that enable once-in-a-lifetime opportunities for large-scale reconfiguration that will benefit current and future generations.

Together, these programmes bring over �2 billion investment into the N& W ICS over the next 6 years.

To oversee the delivery of the N& WAHC's objectives a Programme Executive Team has been established. To support the Programme Executive, a Programme Management Team has been formed to take forward the agreed programme of work and to ensure robust coordination, monitoring and reporting of all programme activities.

This is an exciting opportunity to join theN& WAHC Programme Team as an Improvement Manager for Acute Collaboration.The N& WAHC Programme Team is a dynamic team that is now growing to support the acute Trusts in Norfolk and Waveney with their ambitious portfolio of transformation and improvement work that will support the realisation of their collective vision. This post will be hosted by the JPUH and sit within the Transformation Team, providing improvement and project management support to the N& WAHC Programme and specialty teams.

About us

As such, the N& WAHC Programme Team is looking for a highly motivated,individual that has a passion for driving improvements, to become a key part of the team and the programmes of work.

As one of its priority objectives the N& WAHC has committed to developing a Joint Acute Clinical Strategy, in response to the Norfolk and Waveney ICS Clinical Strategy. Working as part of the programme team, the Acute Collaboration Improvement Manager will support the successful delivery of a number of complex projects and they will play a pivotal role the development and implementation of the Joint Acute Clinical Strategy.

This role will contribute to the delivery of the Joint Acute Clinical Strategy with a particular focus on supporting divisional and specialty teams with clinical network development, collaborative strategic service development planning and implementation of service improvement projects.

Job description

Job responsibilities

There will be a focus on clinical service operational effectiveness at a system level, delivering business improvements, better services for patients and value for money across the Trusts.

The post holder will be responsible for providing expert improvement / change management and transformational support to cross-organisational specialty teams, aiding the delivery of the Joint Acute Clinical Strategy. Working with the Acute Collaboration Improvement Lead, they will also provide hospital site-based support and coordination for specialty clinical network development and towards local work on community integration of sub-acute services/pathways.

Person Specification

Education and qualifications


  • Educated to degree level or equivalent
  • Relevant change, project and / or programme management qualifications such as Prince2, Six Sigma, Lean, QSIR College



  • Experience of working across organisational and professional boundaries to achieve common goals
  • Experience of delivering transformational, sustainable improvement into operational business units
  • Experience of applying structured project management processes
  • Experience of putting into practice the strategy and associated plans for a specific improvement or programme of improvement
  • Experience of managing business improvement projects

Skills, abilities and knowledge


  • Ability to coach colleagues at all levels to improve organisational capability
  • Ability to plan and implement a project from conception through to completion
  • Ability to analyse complex business process and procedural issues and to provide creative solutions
  • Ability to write and present accurate and concise reports to various groups at all levels and to use them to influence others at decision making levels
  • Good organisation skills and the ability to work on own initiative and to tight deadlines
  • Ability to build relationships and communicate effectively with various stakeholders



  • Effective role model, demonstrating JPUH values
  • Able to work on own initiative, without supervision, as well as part of a team
  • Strong understanding of and commitment to the values and goals of the Trust making sure that the patient is at the heart of all we do
  • Good communicator with well-developed written, verbal and presentation skills
  • Self-motivated and innovative thinker
  • Excellent active listening skills



  • Clearly represents Trust Values and Behaviours

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust


James Paget University Hospitals NHS Foundation Trust

Lowestoft Road


NR31 6LA

Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert