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Interim Chief Operating Officer

Betsi Cadwaladr University Health Board
St Asaph
Depending on experience Competitive
Closing date
18 Jul 2024

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Are you a dynamic leader with a passion for healthcare excellence? Betsi Cadwaladr University Health Board is seeking a visionary and results-driven professional to join our team as the Chief Operating Officer.

Betsi Cadwaladr University Health Board is one of the largest integrated health and social care organisations in the UK, serving the diverse communities of North Wales. Committed to delivering high-quality, patient-centered care, we are on a mission to enhance the health and well-being of our community.

As the Chief Operating Officer, you will play a pivotal role in shaping the future of healthcare delivery within our organisation. Reporting directly to the Chief Executive, you will be responsible for overseeing the operational aspects of our health board, ensuring the efficient and effective delivery of services across all hospital services, primary care and community services.

If you are a compassionate leader with a proven experience at Board level, we invite you to join our team at Betsi Cadwaladr University Health Board. Together, let's shape the future of healthcare in North Wales.

Main duties of the job

The portfolio for this role comprises
  • Primary, Community, Acute and Tertiary Services
  • Primary Care Academy (not Primary Care Contracting)
  • Integrate with Primary Care Development and Academy
  • Integrated HC's (West, Central & East)
  • Women's services
  • Pan BCU services (e.g. Diagnostics)

Key Responsibilities are:
  • Provide strategic leadership to operational teams, fostering a culture of innovation and continuous improvement.
  • Collaborate with senior leaders to develop and implement operational plans aligned with organisational goals.
  • Drive excellence in patient care, operational efficiency, and financial performance.
  • Lead and inspire a diverse team of professionals, promoting a positive and inclusive working environment.
  • Build strong relationships with stakeholders, including clinical teams, local authorities, and community partners.

About us

Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, with a budget of �1.87 billion and a workforce of over 19,000 staff. The Health Board providesprimary, community, mental health and acute hospital services for the population of North Wales.

BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals, 22 communityhospitals and a network of over 90 healthcentres, clinics, community health team bases and mental health units. BCUHB alsocoordinates or provides the work of 96 GP practices andthe NHS services provided by 78 dental and orthodontic practices, 70 optometry practices and opticians and 145 pharmacies in North Wales.

The Health Board is an integrated health system which strives to excellent compassionate care delivered in partnership with the public and other statutory and third sector organisations. BCUHB has a developed relationship with the universities in North Wales and with the University of Bangor is seeking medical school status and operates in a research-rich learning culture.

Job description

Job responsibilities

Candidates are encouraged to refer to the attached Job Description and Person Specification for further information.

If you are ready to make a significant impact on the future of healthcare in North Wales and possess the skills and experience required for this role, we invite you to apply.

Informal conversations are encouraged prior to applying. Please contact Elin Gwynedd, Chief of Staff,

Person Specification



  • Educated to a minimum of Masters Degree level or equivalent post graduate qualification or equivalent senior level experience
  • Evidence of Management and Leadership Development geared towards very senior posts
  • Evidence of and a demonstrable commitment to Continual Professional Development with an active and varied CPD portfolio



  • Proven experience of working and contributing at a senior Board level.
  • Outstanding reputation and demonstrable successes at executive director/very senior level, with a proven track record of producing high quality results in the management and leadership of operations in a large and complex organisation, preferably within the NHS.
  • Experience of managing significant resources and budgets and a proven track record of delivering financial balance, sustainability and value for money.
  • Experience of operational and capacity planning to meet organisational performance targets.


  • Evidence of setting ambitious attainable targets and of leading and implementing innovative solutions, and complex change and modernisation programmes designed to improve quality and services within tight financial constraints.
  • Extensive experience working at a strategic level in a large complex organisation, preferably within the NHS and across whole healthcare systems.
  • Understanding of the NHS Wales's strategic direction and use of this knowledge to develop and implement strategy and service developments.
  • In depth knowledge of key health policies, objectives and national operating framework.
  • Experience of developing and implementing corporate strategies with a track record of successes in delivering against national and local targets.

Personal Attributes and Abilities


  • Commitment to the Health Board values > We put patients first > We value and respect each other > We all work together as one team > We learn and innovate > We communicate openly and honestly
  • Commitment to public service values and system wise collaboration
  • Able to identify and manage critical issues and priorities
  • Strong analytical and critical reasoning skills
  • High level of managerial competency including ability to manage and lead a complex and dynamic professional environment
  • Proven influencing and negotiation skills, particularly across professional boundaries
  • Excellent leadership and influencing skills and demonstrable professional credibility
  • Strong commercial and business acumen, understanding the impact of operational efficiencies on overall revenue performance
  • Proven service improvement and modernisation skills (e.g. 6 Sigma, Lean etc.)
  • Programme and Project Management skills
  • Able to develop and maintain effective working relationships with professional groups and senior managers within the organisation and in other agencies
  • The energy, resilience, stamina and drive required of an Executive Director in a large University Health Board, with a proven ability to set and meet ambitious targets and monitor against targets.
  • Act in accordance with the Nolan Principles of Public Life


  • Extensive knowledge and understanding of the NHS, and politically astute, working effectively with key influencers to deliver across the whole healthcare system.
  • Able to recognise the wider interest groups and stakeholders within the UHB, and work sensitively to overcome their differing positions and interests.
  • Innovation and vision, including an ability to build organisational capabilities, establishing a clear strategic vision and direction and translating this into successful outcomes.
  • Intellectual flexibility, including the ability to understand both operational detail and wider strategic visions, and to articulate these to others and the ability to cope with ambiguity and perform through uncertainty.

Employer details

Employer name

Betsi Cadwaladr University Health Board


Carlton Court

St Asaph

LL17 0JE

Any attachments will be accessible after you click to apply.


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