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Apprentice Administration Assistant

Nottingham University Hospitals NHS Trusts
£12,514 Per annum
Closing date
21 Jul 2024

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Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step into an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration Apprenticeship opportunity working within the Gastroenterology Administration Department based at the City Hospital Campus of Nottingham University Hospitals NHS Trust.

Main duties of the job

Working as part of an existing team, the post holder will support the Gastroenterology Department administration team in the provision of a high quality administrative service to our consultants, nurses and patients.

The post holder will be expected to demonstrate a flexible approach to the role, providing administrative support for the specialty.

The roles and duties of the post are outlined in the documents attached below. Full support and training will be given to allow the successful candidate to achieve competence in all the related duties, as they work through their Apprenticeship.

In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training & Qualifications


  • Functional skills level 1 in English, Maths and ICT


  • GCSE Grade C / Grade 4 or above in English and Maths
  • QCF in Business Administration Level 1 or Customer Care or equivalent

Planning/Organisational Skills


  • Good organisational skills
  • Good attendance and timekeeping
  • Able to organise own day to day work tasks or activities when work is allocated
  • Is able to use tools to assist with own workload such as electronic diary system

Analytical/Judgement Skills


  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people
  • Able to make judgments involving straightforward facts or situations
  • Able to make judgments concerning own work

Communication and Relationship Skills


  • Ability to provide information to manager and colleagues (verbally and electronically) as required and answer routine queries from colleagues and patients
  • Demonstrates understanding of patient/client confidentiality
  • Able to communicate effectively with colleagues and customers both face to face and in writing
  • Able to take telephone calls in a professional manner and follow up actions as set out in own role
  • Able to communicate and put forward ideas in team meetings and one to ones



  • Previous experience of working within an administrative setting in either a paid or voluntary setting

Physical Skills


  • Use VDU equipment for a substantial part of the day
  • Frequent concentration required for data inputting and checking information under guidance
  • Able to travel between sites using Medilink bus
  • Able to transport boxes of stationery and Pathology supplies to and from the office

Other requirements specific to the role


  • You will have a genuine interest in a career working in services for people, specifically within the NHS / a healthcare setting
  • With notice, be able to work flexibly in terms of early start / later finishes

Employer details

Employer name

Nottingham University Hospitals NHS Trusts


Nottingham University Hospitals NHS Trust, City Hospital Campus

Hucknall Road



Any attachments will be accessible after you click to apply.


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