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Clinical Team Manager

Devon Partnership NHS Trust
£43,742 to £50,056 a year Band 7 Agenda for Change
Closing date
28 Jul 2024

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Other Health Profession
Band 7
Contract Type
Full Time
The post holder will be responsible for the effective operational management of a Multidisciplinary Team (MDT) for Learning Disability Services in North Devon, including line management of staff, financial and performance management. They will use effective leadership, change management and team building skills to monitor, evaluate and develop the service provided.

Based in North Devon, at either Bideford or Barnstaple Hospital, the post holder will also be able to work from home.

Main duties of the job

The MDT will provide a range of the current functions which include IATT, CHC and Liaison.

The post holder will be responsible to support across all Specialist Learning Disability functions.

In conjunction with the Senior Management Team/and Operational Manager for the MDT, the post holder will support development of the MDT service in their area of responsibility, to become a centre of excellence and expertise in delivering specialist service to adults with a learning disability. This will include ensuring inappropriate hospital admissions are avoided through applying the Transforming Care Agenda.

The post holder will ensure delivery of high quality care and treatment through evidenced based practice andprovide clinical advice andsupport to the MDT, enabling them to undertake assessments in order to meet the needs of adults with learning disabilities who are on the caseload.

Ensuring services are driven by the voices of the people who use them. This involves communicating with and working in partnership with a range of clinicians and services, working to change systems and educating where appropriate. It also involves close communication and involvement with family, carers and other stakeholders.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile making time for people challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Communication and Working Relationship Skills

Work closely with key external personnel including, Police, Social Services provision, Housing, Voluntary and non-statutory agencies and a wider Health and Social Care Community ensuring staff are fully briefed, know and understand the processes and are able to move service users appropriately through the service

Communicate complex and sensitive information with patients, carers and relatives to explain and discuss clinical issues and treatments. Use de-escalation techniques for dealing with clients with learning disabilities who may be hostile or antagonistic in their presentation

Work collaboratively with safeguarding teams across Devon and Torbay

Ensure close liaison with primary health care staff and commissioning colleagues regarding referral criteria into the services and quality standards, and ensure KPI targets are met

Liaise and link with professional stakeholder groups, service providers and agencies to develop mutually helpful working relationships

Act as a point of contact for multi agencies seeking information about the team, or wanting to refer to it

Present information, some of which may be contentious, to staff groups, service user groups, carers groups and other stakeholders using a range of techniques and media.

Co-ordinate and investigate complaints and grievances and identify performance management issues taking remedial action as necessary and ensuring that any management lessons learned are identified and disseminated to teams

Ensure that any learning from SUIs and RCAs is identified, disseminated and where necessary put into practice

Develop and maintain relationships with key local service providers at all levels to support innovative service development, early detection and relapse prevention

Develop working links with other agencies to support the growth of partnership and joint work, particularly with mental health teams, inpatient services and primary health care services.

Analytical and Judgemental Skills

Assess and advise accordingly on issues surrounding the complex needs of people with learning disabilities

Identify existing/potential barriers in accessing mainstream health services for people with a learning disability, and promote initiatives to overcome these barriers.

Support the development of community based solutions and care packages to avoid admission to or facilitate timely discharge from inpatient settings, liaising and working with the ward based and community based Psychiatric, mental health teams, primary care, social care and commissioning colleagues.

Consider complex facts or situations, requiring analysis, interpretation and comparison of a range of options

Ensure MDT use an evidence based holistic and systemic approach to assessment and intervention that enables a person to remain at the centre of their care planning

Participate and co-ordinating effective risk taking and risk management strategies for individuals, services and corporately for the MDT

Planning and Organisational Skills

Manage/organise referral processes to ensure appropriate referrals are allocated within the Team and staff are deployed accordingly

Plans delivery of specialist learning disability care, allocation and deployment of staff, coordinates multi agency activities

Chair blue light meetings for people at risk of hospital admission

Co-ordinate MDT team response to presenting crisis and co-ordinate interagency core group meetings as required

Support team colleagues in the co-ordination of interim multi-disciplinary intervention strategies during periods of crisis to manage the risks presented to the individual, their support service and the wider community

Support the development and maintenance of multidisciplinary and interagency core groups that work together to produce shared complex assessment strategies

Actively participate in multi-agency forums ensuring that the development and delivery of integrated local services is in line with local need.

Ensure that service delivery is delivered in accordance with operational policy, agreed quality standards, performance standards and any service level agreements

Pro-actively lead on business continuity within the team, working with other managers to ensure that there is a robust plan for the service that links in with the Trusts Major Incident Plan.

Ensure adequate staff cover to provide safe and effective practice

Support and enable mainstream health services to make reasonable adjustments with their care delivery for people with learning disabilities

Responsibility for Patient/Client Care, Treatment and Therapy

Promote and develop high standards of clinical care in accordance with NICE guidance

To carry a caseload that reflects the professional expertise of the post-holder

Assesses, develops and implements care programmes. Provides highly specialist advice.

Responsibility for delivery of a service for a geographical area

Monitor, evaluate and action plan team members with regard to their clinical performance, care plans and caseload management

Implement a formal and active system of caseload review and caseload management that will enable achievement of local and national targets

Be responsible for maintaining clinical governance standards within the MDT as DPT policy

Have an ongoing awareness of complex clinical risk situations within the team and advise/support clinicians on actions to be taken to respond to risk

Review all incident reports and complete serious incident reports when required

When required chair meetings relating to clinical management of individual clients where high levels of risk are involved

Attend other meetings relating to risk management where MDT is involved and other agencies have a statutory role as chair

Ensure that appropriate action is taken to safeguarding adults. This will include providing and receiving highly complex and sensitive information in relation to safeguarding adults, and implementing relevant care plans

Contribute to the development of specialised strategies, tools and interventions to reflect the changes in research and best practice to inform client care.

Contribute to review and development of assessment and treatment pathways for referrals to the MDT according to changing national and local policy

Contribute/advise on the development of care pathways within mainstream services to help them create reasonable adjustments

Responsibility for Policy and Service Development Implementation

Undertake audit relevant to service to help identify improvements in service delivery

Assist team and individuals to negotiate changes in practice required to meet needs of clients and ongoing service developments

Implement policies and propose changes to practices and procedures for own area

Participate in the maintenance of current services and future developments within the locality e.g. Service and care Pathway development

Participates in working groups to help develop new policies for learning disability services which impact beyond own work area

Initiate service developments and project to help plan provision of local services in conjunction with the learning disability senior manager

Monitoring and develop MDT practice following untoward incidents and hostile engagements

Responsibility for Finance, Equipment and Other Resources

Authorised signatory and budget holder for team

Manage team budget effectively ensuring resources are used according to priority and in line with budgetary policy and best value

Manage staffing budget and vacancies in line with DPT policy and recruitment plan.

Responsibility for Human Resources e.g. Supervision, training, HR advice and Management

Lead and operationally manage a team of staff ensuring that they operate within DPT policies and procedures

Manage the overall day to day work load of the team dealing with staff and performance issues as necessary.

Monitoring and managing sickness, expense claims, Health Roster for leave requests

Recruit and select staff for the MDT, ensure that all new staff receive local induction programme and have an identified supervisor or mentor

Ensure implementation of appropriate management and clinical supervision arrangements for all staff in the team

Ensure completion of all PDRs to support staff development

Contribute to, and lead where applicable, the design and implementation of effective workforce planning and development

Facilitate, co-ordinate and monitor all operational aspects of the activities carried out by MDT

Be responsible for ensuring the maintenance of health & safety standards within the MDT as per DPT policy

Arrange within the team to support learners including the updating of profession specific training within the team to the required standard to fulfil this role

To convene and chair multidisciplinary team meetings where necessary

Monitoring that practice reflects the clinical process, operational policy, professional codes of conduct and meets compliance standards as per CQC requirements

Work alongside other professionals, parents and service providers to create training packages that develop skills needed to deliver positive and proactive support to people with a learning disability

Ensure staff receive appropriate supervision and provide a high quality service, whilst maintaining training in accordance with DPT policy and PDRs/Appraisals are personalised

Be responsible for the performance management of staff including reviewing incidents and complaints to ascertain and implement learning points

See full job description attached for remaining KPI's

Person Specification



  • Demonstrates experience of effective multi-disciplinary and multi-agency work
  • Experience of working with people with a Learning Disability who exhibit behaviours that challenge
  • Experience in the assessment and management of clinical risk
  • Experience of working with people with mental health and learning disabilities
  • Experience of leading inpatient, community or residential setting
  • Experience of handling clinical incidents and complaints
  • Experience of taking charge of a service or department
  • Experience of leading and managing a team of multi-professional staff including management of conflict, absence, etc.


  • Previous experience of research and audit



  • RNLD, RN, RNM or Allied Healthcare professional or Equivalent professional qualification
  • With current registration with the NMC or HCPC
  • Diploma level specialist training, eg PBS Positive Behavioural Support, Epilepsy
  • Substantial experience in learning disabilities


  • Degree in Community Practice, Behavioural Approaches
    Any attachments will be accessible after you click to apply.


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