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Communications, Business and Design Manager

Kent Community Health NHS Foundation Trust
£43,742 to £50,056 per annum pro rata
Closing date
15 Jul 2024

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Other Health Profession
Band 7
Contract Type
Full Time
We have an exciting opportunity for a Communications, Business and Design Manager. This is a key role in our very busy Communications Team working on all aspects of internal and external communications through a range of channels.

Our team works in a fast-paced environment and has responsibility for (but not limited to) Management of the trust's intranet, website, all-staff digital and print publications, external digital and print publications, events, films, photography, external quarterly magazine, graphic design, media inquiries, media monitoring, campaigns and the trust's reputation.

Main duties of the job

As a Communications, Business and Design Manager you will provide comprehensive business assistance to the Communication Team and provide executive support in a range of duties to the director and Senior Management Team.

You will work with the Communications Team to manage and deliver the patient informationprogramme including writing and publishing patient information.

In addition, you will be responsible for leading, managing, co-ordinating and delivering projects and events the development of the communications and team's business strategies.

About us

One of the largest community NHS trusts in the UK, KCHFT are rated 'outstanding' by the CQC. We've got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent

We're committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

Flexibility is another way we do this. In the NHS, we're reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

Looking for professional development? We can support that too! Ourcareer pathways will help you achieve your aspirations

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Find out more about the community differencehere.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Person Specification



  • Education to degree level standard or equivalent experience, with supporting evidence of qualification in relevant area. Marketing or public relations qualification, such as CIM or CIPR, or equivalent experience.


  • European Computer Driving Licence. NVQ 3 or equivalent relevant to post.



  • Experience of producing communications in a range of formats. Experience of working with volunteers. Ability to use Word, Excel, PowerPoint, Access to a competent level. Internet and email experience. Budgetary management. Experience of supporting senior management. Experience of project management. Experience of delivering on the quality agenda through involvement in governance frameworks, audits, benchmarks and other quality initiatives.


  • Public Sector/NHS Service background. Experience and evidence of working with a wide range of partners.

Knowledge, skills and aptitude


  • Understanding of both local and national agendas regarding health. Excellent interpersonal skills able to communicate clearly at all levels both within and across all the directorates in KCHT and with external partners. Excellent, written, email and presentation skills Advanced level of competency across a range of IT packages. Ability to multi-task in a pressured work environment. Able to deal with complex, difficult and sensitive situations.

Personal qualities


  • High standard of presentation and accuracy. High levels of diplomacy and discretion. Able to deal with difficult situations e.g. persistent phone callers/angry and distressed persons. Self-motivated and able to work on own initiative. Flexible approach to work. Innovative. Team player. Assertive. Reliable

Ability to manage


  • Ability to work on own initiative and prioritise workload. Ability to work under pressure and can recognise own stress and ways to manage this. Ability to deliver under tight timescales.

Employer details

Employer name

Kent Community Health NHS Foundation Trust




TN25 4AZ

Any attachments will be accessible after you click to apply.


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