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Financial Services Apprentice

Worcestershire Acute Hospitals NHS Trust
£12,480 a year salary is based on national minimum wage for the age
Closing date
21 Jul 2024

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We currently have an exciting opportunity for an Apprentice to join our Financial Services team primarily based at Worcestershire Royal Hospital. This post is an ideal opportunity to learn about the financial services side of Finance within the NHS whilst offering individuals the chance to earn a salary, gain valuable work experience and new skills whilst at the same time being supported to achieve their AAT Level 2 qualification. This is an opportunity not only to build your skills and confidence but will also open up a wealth of possibilities for your future career within the NHS and its unique workforce.

We are looking for individuals who are enthusiastic, self-motivated, keen to learn and willing to be flexible to meet the changing demands of the service.

The successful candidate must be customer focused, with exceptional communication and interpersonal skills.

Main duties of the job

Job Purpose:

As a Payables Officer and Cashier the post holder is responsible for supporting the Payables Manager and Financial Systems Manager in providing a comprehensive accounting service which will facilitate the smooth and efficient running of the Finance department along with providing a comprehensive, customer focused, financial service within the Trust.

The Post holder will be responsible for administration duties relating to cashiering and accounts payable for the Trust. They will work as a member of the team responsible for ensuring the integrity of the General Ledger (GL) and associated feeder systems in accordance with the Trusts Standing Financial Instructions and internal office procedures.

The post holder has no line management or budgetary responsibility.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:
  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Key Duties:

The post holder will assist with the day to day operations of the Oracle Purchase to Pay (P2P) system ensuring that the Trust provides a high quality, effective and efficient service to ensure all suppliers are paid promptly in accordance with the Standard Financial Instructions (SFIs) and Scheme of Delegation (SoD). They will assist with the resolution of queries from Budget holders and Managers or suppliers regarding status of invoices within the P2P system.

The post holder will review Non-Purchase Order (Non PO) supplier invoices received via the computerised system (Oracle) and seek approval from the Budget Holder or Managers. This will also include a review of the appropriate process to ensure the supplier invoice is accurate and should be a Non-PO invoice as per the SFIs. Investigate and resolve any discrepancies including complex calculations and checks to ensure over and underpayments are minimised.

The post holder will provide and receive information from staff, customers/suppliers and be able to communicate effectively, with sensitivity where there are issues with non-payment of the supplier invoices. The post holder will follow the appropriate SFIs, regulations and internal finance procedures and be able to communicate complex financial issues as required.

The post holder will review Purchase Order (PO) reports and using appropriate judgement and analysis of the data and details, investigate and resolve to ensure the supplier invoices are received, matched and paid.

The post holder will follow standard finance procedures and policies to assist with the approval of Non PO and PO notifications whilst ensuring the Trust adheres to the legislation for Better Payment Practice Policy (BPPC).

The post holder will monitor the returns report for reoccurring issues, and liaise directly with those suppliers whilst promoting the Trust policy of No PO No Pay and encouraging suppliers to move to Tradeshift.

The post holder will be responsible for inputting receipting data for good received into a computerised system (Trust Purchase Ordering system). They will also be responsible for setting up and amending suppliers in the computerised systems ensuring all pf the appropriate checks have been made.

The post holder will liaise with SBS Accounts Payable Team and actively participate in monthly calls with Client Manager as required and suggest changes to working practised and policies as well as implementing agreed changes to policies and procedures.

The post holder will process payment requests for course fees, patients travel and other urgent payments on a daily basis using the Oracle P2P System and following the policies and procedures in place, recording the payments in the GL or within financial spreadsheets.

The post holder will assist in the maintaining and reviewing of the Goods Received Not Invoiced (GRNI) report, ensuring that purchase orders are closed following and analysis and investigation of the variance whilst confirming the supplier goods have been received.

The post holder will perform Supplier Statement reviews ensuring that they reconcile to the GL and resolve any discrepancies in a timely manner and deciding how to pursue any under or overpayments.

Person Specification

Other Job Requirements


  • Awareness of confidentiality.
  • Flexible in base and location.
  • Flexibility in working times.
  • On site presence minimum 2 days per week.



  • not applicable



  • Clear concise written & spoken communications skills. Use of a keyboard and VDU continuously for long periods of time
  • Good organisational and communication skills.
  • Able to produce accurate and timely work.
  • Excellent telephone manner.


  • Familiarity with new technology.



  • Minimum 5 GCSE or equivalent including Maths & English


  • European Computer Driving Licence

Personal Qualities


  • Able to work to rigid deadlines.
  • Good attention to detail.
  • Self-motivated and a positive attitude.
  • Able to concentration when checking, inputting and reconciling data.
  • Good interpersonal skills.


  • Able to handle more than one job at once.
  • Positive attitude and not resistant to change.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust


Charles Hastings Way




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