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Senior Renal Infrastructure Engineer

Employer
Swansea Bay University Health Board
Location
Swansea
Salary
£44,398 to £50,807 per annum
Closing date
21 Jul 2024

View more

Profession
Other Health Profession
Grade
Band 7
Contract Type
Permanent
Hours
Full Time
The post holder will provide specialist technical advice for the team and provide key technical advice to supplement the strategy.Maintain the efficient and effective running of 24/7 key infrastructure systems and will be responsible for the backup, monitoring and proactive rectification of faults identified in Desktop and Server hardware and software as well as:oWork closely with the Systems, Network, Applications, Development and Service Desk support teams in diagnosingfaults, fault rectification and delivering infrastructure services.oEnsure all infrastructure services are installed and maintained in line with Standard Operating Procedures (SOPs) and Secure System Policies (SSPs).oResponsible for maintaining the integrity of HB User and Computer accounts, domain configuration where applicable and Infrastructure application servers, and hosted services.oSupport the Senior Managers & the Team.

o

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Analyses, investigate, and resolves complex infrastructure hardware and software problems. Areas include:oServer and PC Hardware problems to component level.oServer Operating System and Infrastructure Server Applications configuration issues.oSoftware configuration, compatibility, and interaction issues.oServer and Network communication problems.oPerform regular examination of Server and network event logs for example, errors, unusual trends and provide appropriate corrective measures for any issues reported.oEnsure that work undertaken does not adversely impact the availability of business-critical systems.oAnalyse user requirements and ensure appropriate subsequent hardware, software configuration and training, meets or exceeds expectations.oBe aware of the limits of one's own and team knowledge, skills, and abilities.oAssess the security impact and implications of incidents and report to Line Manager accordingly

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

Please see attached job description for a detailed description of the the role. please contact Sarah Siddell or Dr James Chess if you have any questions regarding the job description

Person Specification

Essential Qualifications & Knowledge

Essential

  • Educated to Degree level in a relevant IT related subject or equivalent experience.
  • Microsoft Certification, CCA (Citrix Certified Administrator), VCP (VMWare Certified Professional). ITIL Foundation qualification accredited or working knowledge of service delivery, change control and risk management.


Desirable

  • Experience in dealing with complex IT issues in a large organisation
  • Hands on experience in troubleshooting connectivity issues between systems and networks.


Essential Aptitude and abilities

Essential

  • Excellent problem-solving and analysis skills with ability to think clearly and logically. Good letter, report, and documentation writing skills.
  • Excellent interpersonal skills - able to elicit information from users, provide telephone support, advise, and coach staff in the use of IT. Explain technical issues in a clear and concise manner.


Desirable

  • Ability to travel within geographical area.
  • Able to work hours flexibly. Enthusiastic and motivated professional.


Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Swansea

SA6 6NL

Any attachments will be accessible after you click to apply.

130-AC269-0624

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