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Senior Clinician - Crisis Resolution Team

Herefordshire and Worcestershire Health and Care NHS Trust
£35,392 to £42,618 a year pro rata
Closing date
25 Jul 2024

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Other Health Profession
Band 6
Contract Type
Full Time
We are looking for a motivated and ambitious individual to join our Crisis Resolution Team. We provide urgent care and support to people in Worcestershire who are experiencing a mental health crisis. We are a dynamic and responsive team who strive to continuously develop and adapt to the needs of patients in Worcestershire providing compassionate and trauma-informed care in the best interests of our patients. The team conduct a variety of work including rapid and comprehensive mental health assessments and bespoke crisis interventions.

Working in the Crisis Resolution Team will bring you variation every shift and provide regular opportunities for CPD and further career progression opportunities are supported. Supervision and reflective practice are prioritised to ensure the wellbeing of staff is optimised. We promote flexible working to support the balance between work and home life.

This is a full-time post, but we would be flexible to offering fewer hours for the right candidate. The shift pattern consists of days and waking nights over a 7-day period including bank holidays working x3 days a week. The team is based in Worcester but travel across the county may be required.

If you are looking for a new, exciting challenge and this role interests you please get in touch, and we would be happy to have an informal chat or visit to the unit.

Main duties of the job

We are responsible for the gatekeeping of the Trusts inpatient beds out of hours and conducting gatekeeping assessments for patients referred for informal admissions by other Trusts.

We are responsible for managing the designated place of safety within Worcestershire and your role would include the management of patients detained there, these can be demanding and challenging patients and you will be responsible for identifying risks and management plans to ensure the safety of patients and staff.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

Working for the Crisis Resolution Team means that no two days are the same. The service we provide is critical to those in a mental health crisis and helps enable specialist support from the onset.

As part of your role as a Senior Crisis Clinician you will provide direct patient care to informal patients and patients detained under section 136 of MHA 1983 as well as telephone support and advice to patients, carers, and professionals. You will complete rapid and comprehensive mental health assessments, identifying the most appropriate support and care pathway someone needs, ensuring the least restrictive options are always optimised. You will be responsible for the co-ordinating and implementation of brief interventions.

You will work as part of a team but also make autonomous decisions, assessing the needs and risks of individuals in crisis. This will include working with individuals who are experiencing an acute relapse or first presentation of a severe mental illness, those who present with complex emotional needs and high risk of self-harm and suicide.

We take referrals from a range of sources including police and paramedics as well as self-referrals via the local 24-hour Mental Health Helpline. We aim to triage referrals and respond as soon as possible to ensure seamless, responsive care and support.

As part of your role, you will support and guide junior staff and students. We strive to provide an excellent student placement experience to both student nurses and paramedics and we pride ourselves on our development of junior nurses through our development posts.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification



  • RMN/Social Worker/OT
  • Evidence of post qualification training/studies to post graduate diploma level
  • Required to train to MAPA Level 1
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer


  • Teaching/Assessing qualification



  • Extensive post-qualifying experience of working with people with a range of mental health problems in a Mental Health setting, including working at a senior level
  • Demonstrate clinical leadership in a multi-disciplinary team setting
  • Experience working with severe and enduring mental illness


  • Psychosocial interventions
  • Use of clinical assessment measures
  • Leadership skills

Skills & Abilities


  • Ability to prioritise workload.
  • Creative flexible approaches to risk assessment.
  • A positive attitude and able to act on feedback



  • Knowledge of relapse prevention.
  • A broad understanding of risk assessment.


  • Knowledge of issues involved in the treatment of mental illness and relapse prevention.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust


Elgar Unit, Newtown Hospital

Newtown Road



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