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Single Point of Access Mental Health Professional

Swansea Bay University Health Board
Port Talbot
£35,922 to £43,257 per annum (pro rata if part-time)
Closing date
12 Jul 2024

View more

Mental health
Band 6
Contract Type
Full Time
The post holder will have responsibility to provide a single point of access for all referral into Adult Mental Health services.

To continue to review all referrals to identify any gaps in the referral process with a view to strengthening existing joint partnership systems to improve early and appropriate referrals.

To collate and analyse the statistical data from the current database to facilitate the process.

To triage all referral information, making autonomous clinical judgement in order to prioritise and allocate the referral to the appropriate professional within our service or suggest alternatives to the referrer. This is complete in line with the Mental Health Triage Scale, risk management process, the Mental Health Measure (Wales) 2010, and the UK Mental Health Triage Scale Guidelines (2015)

Triaging phone calls from external agencies and the general public. Provide brief interventions during the telephone calls.

Conducting holistic assessments. Formulating risk assessments.

Main duties of the job

An exciting opportunity has arisen within the Adult Mental Health Service. The opportunity involves being part of a developing and expanding team to improve the access and response to mental health services.

The post is for a dedicated Single Point of Access Professional. The job is open to qualified mental health professionals

The post will require the Professional to Triage all referral information, prioritise and allocate to appropriate professionals/services. The role will also include face to face assessments.

The single point of access is a new developing team within the health board. The team will encourage development and support. The ethics of the team is to deliver high quality care and support to individuals experiencing mental health concerns.

Varied shift pattern.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • RMN registration, occupation therapy/social work
  • Possession of post graduate qualification (diploma, degree or higher qualification) or evidence of working towards the same.



  • Substantial post qualification experience as and Band5/6 or equivalent working within the field of acute adult/ community mental health.


  • Experience of teaching and training other health and / or social care professionals and designing educational inputs (this could include conference presentations, publications etc).

Employer details

Employer name

Swansea Bay University Health Board


Neath Port Talbot Hospital

Baglan Way

Port Talbot

SA12 7BX

Any attachments will be accessible after you click to apply.


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