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Dispensary Team Leader

University Hospitals of Leicester NHS Trust
£28,407 to £34,581 a year
Closing date
19 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
Job Title: Dispensary Team Leader

Band: 5

An exciting opportunity has arisen for an experienced, enthusiastic and forward-thinking registered Pharmacy Technician to join our pharmacy team and lead our dispensary service at the Leicester Royal Infirmary site.

Our pharmacy department is currently undergoing a review of its staffing structure, which includes an expansion and redesign of the team.We are focused on creating more efficientand fulfilling ways of working to improve performance and outcomes.

This includes recruiting an additional band 4 dispensary support role for LRI (Senior Pharmacy Assistant), and a cross-site band 6 Lead Pharmacy Technician- Dispensaries. These new roles will support the team leader to manage and improve the pharmacy service.

If you would like to be part of this exciting period of change, we would love to hear from you.

We offer development and progression opportunities for our Pharmacy Technicians. We have made significant changes to expand our technical workforce, which includes increasing our numbers of our more senior roles (band 6 and above). This team leader role will provide exposure to a diverse range of responsibilities and tasks, offering a great development opportunity, to support with career progression.

Reports to: Principal Pharmacy Technician- Operations

Accountable to: Chief Pharmacist

Main duties of the job

Main duties

Your duties will include preparing and implementing the dispensary rota, reviewing annual leave requests, coordinating and prioritising the dispensary workload and staffing to ensure service delivery and turnaround times are maintained.

You will be required to demonstrate well developed organisational and time management skills, be able to influence others, whilst managing and prioritising your own workload.

The successful candidate will lead by example, continually monitor and suggest improvements to systems and procedures, promote quality and good practice and maximise the performance of the pharmacy dispensary team.

With a number of changes going on across the department, such as the introduction of automated unit dose dispensing (Optimed), this is an exciting time to join the UHL pharmacy team.

To be successful in this role you will need to be a registered Pharmacy Technician and have excellent interpersonal skills, with a strong motivation for the role and commitment to delivering high quality pharmaceutical care.

Please contact us for an informal chat or to visit the team and department. We look forward to hearing from you.

Contact: Sarah Johnson- Principal Pharmacy Technician- Operations


Tel: 0116 258 7754 / 07811024826

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job description

Job responsibilities

Base: You may be required to work in other designated locations of theTrust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). If your initial location is one of these sites excess travel reimbursement would not apply for a permanent or temporary change of base.
  • To manage and co-ordinate all staff grades working in the designated area(s) including dispensaries and satellites matching staff numbers with workflow.
  • To lead regular team meetings with the designated team members to encourage contributions from the team to review and develop the service.
  • To produce team task rotas each week, defining daily activity requirements of staff ensuring technical pharmacy services are delivered. Regularly review rotas, making appropriate changes as necessary to maintain smooth workflow through the department or specialised area of service.
  • To support the education and training team by participating in assessments as a QCF assessor & support in delivering training sessions to other staff including Pre registration technicians and pharmacy assistants.
  • To maintain a clean and tidy dispensary ensuring that all items anddocumentation are stored appropriately in designated places, workbenches/areas and walkways are kept clear and equipment is cleaned as per schedule to achieve professional, Health and Safety requirements and support safe and effective dispensing practice. To conduct risk assessments for the department with the departmental Health and Safety representative.

Person Specification



  • BTEC / NVQ Level 3 Tech
  • Accuracy checker



  • Registered on the GPhC Pharmacy Technician Register


  • Significant post qualification experience



  • Hospital experience


  • Supervisory/ Leadership experience
  • Management qualification

Employer details

Employer name

University Hospitals of Leicester NHS Trust


Leicester Royal Infirmary

Infirmary Square



Any attachments will be accessible after you click to apply.


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