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Mental Health Transfer Clinical Lead

Central and North West London NHS Foundation Trust
Ashford, Surrey
£45,753 to £52,067 per annum incl. Fringe HCAS (pro rata if P/T)
Closing date
5 Jul 2024

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Mental health
Band 7
Contract Type
Full Time
Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Mental Health Transfer Clinical Leadto join our forward thinking, friendly and expanding Health & Justice team based atHMP/YOI Bronzefield. (This post includes travel to sites within the Surrey cluster.)

By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health and well-being. Our healthcare services work to a7 day week working model, to ensure our patient's healthcare is managed and maintained to the highest of standards at all times.

Our motto is Caring NOT Judging so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Main duties of the job

  • The p/h will support the Healthcare teams by having day to day responsibility & oversight for the MH transfers across the 5 Surrey prisons HMPs Bronzefield,High Down,Downview,Send& Coldingley.
  • The p/h will have clinical oversight of all MH transfers across Surrey ensuring effective communication between the Health & Wellbeing Teams, the prison & community providers as well as our NHSE Commissioners.
  • The p/h will maintain effective & efficient resource utilisation, the delivery of evidence-based patient care & a safe service. In conjunction with Consultant Psychiatrists & Service Managers, the post holder will provide clear, visible leadership in the planning & implementation of managing transfers across the prisons & support the teams in creating effective patient care pathways.
  • The p/h will ensure the timely assessment & transfer of acutely mentally ill patients under the Mental Health Act 2007. Liaising with the courts, L& D services for those that are bought into custody under paragraph 5 as a place of safety. Involving CNWL senior management & NHSE commissioners as required
  • The p/h will be expected to operate flexibly within a challenging healthcare environment, involving multiple providers, whilst being an ambassador for the HWB Teams & CNWL.
  • The p/h will act as a resource within CNWL concerning service development, taking forward initiatives to share best practice & acting as a clinical role model within the team by demonstrating high levels of clinical practice.

About us

CNWL offers its staff ongoing career progression through:
  • Monthly supervision
  • Annual personal development plans/appraisals
  • Access to exciting internal & external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:
  • Preceptorship Programme
  • Support and guidance with Revalidation
  • Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:
  • Health and wellbeing services
  • Season ticket loans
  • Cycle to work scheme
  • Relocation package

The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

Job responsibilities

Mental Health Act Transfer Coordination:
  • Ensure timely assessment and transfer of acutely mentally ill patients under the Mental Health Act 2007.
  • Support Consultant Psychiatrists and other colleagues in relation to all patients identified for possible transfer under the Act
  • Liaise with Psychiatrists and others carrying out assessments for transfer, ensuring appointments are booked in a timely fashion and carried out to completion
  • Continually liaise with mental health inpatient units in relation to those identified for transfer in particularly with bed managers to ensure any delay in transfer is prevented or minimised and individuals are transferred as soon as practicable
  • Work with prison governors and other managers in relation to this process, ensure the prisons are aware of any individuals likely to be transferred and keeping them involved in every stage of the process whilst respecting patient confidentiality

Clinical Responsibilities
  • The post holder will carry a small caseload of complex patients who may require assessment and/or transfer under the Mental Health Act.
  • The post-holder will work closely with Liaison and Diversion (L& D) services on the transition of patients.
  • The Mental Health Transfer Clinical Lead will organise specialist workload, planning activities around the needs of individuals and adjusting daily diary according to priorities as they arise.
  • Provide clinical supervision to staff members within the Health and Wellbeing Team.
  • To act as a specialist resource for students from all professional groups enabling them to develop knowledge and skills around mental health transfers.

Strategic Management:
  • To develop Surrey wide operational policies and pathways in conjunction with the HWB team, prison, L& D service and NHS Trusts and Commissioners.
  • Participate in long term strategic planning for the service.
  • To promote research and development and share good practice by reviewing publications, legislation and networking with colleagues that lead to improvement in quality and service outcome.
  • To provide clinical expertise and knowledge to inform strategic planning for future needs of the prison population.
  • Collect data and information that will inform the development of a strategic plan that responds to the needs of prisoner health needs.
  • Be prepared to participate in the Business Continuity Plan in response to a major incident as requested.

Service Development and Improvement:
  • To develop polices and evidence-based practice that supports high quality effective transition.
  • Undertake and contribute to Quality Improvement projects as required to develop the service

Management and Leadership:
  • The Mental Health Transfer Clinical Lead will deputise, as required for the clinical team leader and the head of service for the HWB team.
  • Line manage the Mental Health Transfer Coordinator and contribute to professional supervision and appraisal
  • Attend regularly and participate actively in Clinical Supervision in line with CNWL Policy.
  • To ensure their own continual professional development, keeping up to date with developments in nursing practice and participating in training programmes identified in an agreed Personal Development Plan.
  • To contribute to ensuringall staff receive line-management supervision and appraisals on a regular basis, in line with the Trusts supervision and appraisal policy.
  • To contribute to ensuring that clinical supervision is provided, complying each of the relevant disciplines professional regulatory requirements, and thus ensuring that a high standard of professional practice and good inter-disciplinary working is achieved.
  • To ensure that all staff are fully aware of and understand their contribution to achieving successful client outcomes and performance targets for the service.
  • To contribute to ensuring that the HWB team develop, implement & evaluate programmes of care using a problem-solving approach that ensures the needs of each individual patient are met.
  • To ensure that all staff are trained to understand, and make optimum use of electronic systems (SystmOne) to plan and record service delivery.
  • To lead on and participate in the interviewing, selecting, orientating and developing of new staff within theteam, ensuring that they receive a full and effective induction and that mandatory training and other training needs are met.
  • To facilitate a multidisciplinary approach (including partners agencies if required) and consider different skill mix solutions within the team.
  • With the support of the Clinical Team Lead,to manage staff against performance criteria taking appropriate action when needed.
  • To work closely with the Clinical Team Lead and HWB Service Lead in the assessment, provision and evaluation of training needs of nurses within the team.

Finance and Resource Management:
  • Observes personal duty of care in relation to equipment and resources used in the course of work.
  • Ensure resources are used as efficiently and effectively as possible, taking into consideration allocation of staff, time management, clinical skills and equipment.
  • Approve expenses for staff under their supervision
  • Identify and approve procurement and arrangements for patient transport.

Information Management:
  • Maintain high standard of clinical records on SystmOne, ensuring all activity, both direct and indirect patient contact, is recorded accurately throughout the transition process.

Communication and Liaison
  • To ensure open channels of communication with both internal and external agencies to achieve a coordinated service to clients and their families.
  • Form and maintain strong communication links with NHS Commissioners and other secure estates
  • To have and further develop a high level of interpersonal and communication skills to deal with a range of sensitive and emotive situations e.g. dealing with crisis situations, involvement in staff disciplinary processes.
  • To develop and maintain procedures which result in good communication within the service and across the locality and with external/partner agencies as required.
  • To play an active part in a communication system that ensures the flow of information to and from relevant meetings and forums.
  • To communicate complex and sometimes distressing information to patients and staff, ensuring information is correctly assimilated and understood, and support networks are identified and put into place as necessary.
  • To ensure that all documentation is legible and written in accordance with organisational, professional and best practice guidelines.

Person Specification

Education and Qualifications


  • Registered Nurse, allied Health or Social Care Professional
  • Education to degree level, or appropriate experience

Previous Experience


  • Substantial years post-registration experience.
  • Substantial years' experience at Band 6 in a multi- disciplinary staff team, including line management and supervision responsibility.
  • Experience of supporting staff through change.
  • Experience of multi-professional collaboration, including partnership working with other agencies
  • Experienced in involving patients and carers in service planning and monitoring
  • Competent in using IT, including word processing, spreadsheet and email


  • Substantial years' experience within a prison or low, medium or high security hospital setting.
  • Experience of service development

Skills & Knowledge


  • Up to date knowledge and understanding of current Mental Health Policy issues including the Mental Health Act and Mental Health Act Code of Practice
  • Up to date knowledge of nursing / allied health professional developments, especially in forensic mental health
  • Ability to support in building and developing teams of people, and to provide clinical leadership to a diverse workforce
  • Demonstrable ability to performance manage staff to meet key performance indicators (KPIs) and performance targets
  • Ability to communicate effectively in writing and orally, presenting ideas with clarity, for a variety of audiences
  • A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision
  • Ability to manage change and conflict
  • Able to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice
  • Able to demonstrate an understanding of safeguarding practice for both vulnerable adults and children
  • To demonstrate professional integrity, and an ability to present the clinical viewpoint within appropriate meetings


  • Understanding of health & safety issues
  • Understanding of the Data Protection Act and Issues around Confidentiality
  • Understanding of the forensic sections of the Mental Health Act and criminal justice care pathways for mentally disordered offenders
  • Working knowledge of policy agenda in forensic Mental Health services

Attitudes, aptitudes & personal characteristics


  • To demonstrate the ability to weigh up situations and consider the benefits a
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