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Directorate Manager - Acute and Emergency Care & Hospital Operations

Swansea Bay University Health Board
£59,857 to £69,553 per annum
Closing date
2 Jul 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
We are looking for someone who is passionate about patient care, values driven, ambitious for their service and is dedicated to innovation and transformation.

The Acute and Emergency Care Division, Hospital Operations within Morriston Hospital Service Group is looking for a Directorate Manager to work as part of a committed divisional leadership team who are striving to continually improve services and experience for staff. Our vision is to deliver an excellent patient experience each and every time and we are looking for the right candidate to come and be part of the team delivering this vision.

Main duties of the job

The Directorate Manager will lead the Directorate Management Team in all aspects of operational and strategic management to ensure that a safe, effective, patient service is delivered at all times in line with agreed policies, procedures and standards.

Main Duties

The Directorate Manager will:

Support and deputise for the Associate Service Group Director/ Divisional Manager across the full range of responsibilities.

Manage the operational issues within the Division.

Support the Associate Service Group Director /Divisional Manager in the planning, communication and delivery of highly complex business cases for new/extension to clinical services.

Support and lead as appropriate the service modernisation agenda within the Division.

Contribute to the strategic aims of the Health Board and the Division.

Take a lead on Performance Management, Delivery of Service and Financial Framework Targets, Communication and Information Governance for the Division.

To support the Clinical Director and Divisional Manager, in the development of a culture, which engages consultant medical and other staff in the development and delivery of services.

Interviews for this post will be held on 9th July 2024.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

Person Specification



  • Masters or equivalent experience at a Senior Management level within the NHS.
  • Service Improvement qualification (Bronze)


  • Evidence of continued professional development.
  • Service Improvement qualification (Silver)



  • Experience of achievement at senior management level.
  • Proven track records of meeting significant National targets.
  • Evidence of significant experience in line management of staff.
  • Proven success of supporting complex organisational change whilst ensuring maintenance of high quality standards of care.
  • Experience of successful project management.
  • Experience of managing performance and ensuring targets and performance indicators are met.
  • Experience of dealing with complex issues in a large organisation.
  • Skills and experience in leading on significant service improvement



  • Ability to engage confidently and with credibility in highly contentious and antagonistic situations,
  • To develop and present robust, evidence based briefings
  • To use personal interpretation and judgement on complex and often conflicting situations/matters, to support operational and strategic decision making.
  • Standard keyboard skills and knowledge of all Microsoft packages.



  • Shows empathy and compassion towards others
  • Shows resilience, adaptability and flexible approach
  • Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
  • Motivated to use initiative to recognise problems and seek solutions
  • Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement

Employer details

Employer name

Swansea Bay University Health Board


Morriston Hospital



Any attachments will be accessible after you click to apply.


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