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Senior ESR & People Support Officer

Homerton Healthcare NHS Foundation Trust
£34,089 to £41,498 a year p.a. inc.
Closing date
5 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
This is an exciting new role heading up an established team with new responsibilities. Sitting in the People Analytics & Systems team at the heart of Homerton Healthcare within the People Directorate this post is a fantastic opportunity to progress your career. We're looking for someone keen to take on their next challenge in a People department within the NHS. Ideally you have had experience in a recruitment, People Administration or ESR support role and are ready to lead a small and busy team.

We also offer an exciting place to be working in hybrid working is encouraged, and whilst in the office you will be based in our Corporate and Community Hub, at 6 Orsman Road - an exciting new working space. We have a modern and bright office area with floor to ceiling windows overlooking the canal as well as shared spaces for all building users to make use of including a communal lounge, dining space and roof terrace area.

Main duties of the job

This role covers the transactional ESR and People functions including:
  • ESR support for employees and managers
  • People Administration
  • Supporting with advice around maternity, paternity and shared parental leave
  • Supporting with annual leave entitlement for our people
  • Ensuring the new starters are accurately and appropriately entered onto the system
  • Supporting ongoing improvement of the Transactional ESR & People service through the development, management and implementation of e-Forms
  • Working as part of a broader People Team ensuring cross cover within the team and that corporate responsibilities are met.
  • Delivering a high performing smartcard service

You will be leading a team of three ESR & People Support officers, providing advice and support as well as working across the People Analytical & Systems teams providing cross cover and support to the Analytical and Reporting team.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Healthcare has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, our procedures and our People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ and Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

At the end of the application will be three additional questions. Your answers to these will be used to long-list applicants against, so please ensure you leave enough time to answer these to the best of your ability.

Person Specification

Education / Qualifications


  • Educated to degree level or with significant relevant experience


  • Formal IT, HR or business administration qualification, e.g. BTEC, NVQ or Apprenticeship

Skills/ Abilities


  • Clear and articulate in presentation of information
  • Ability to relate appropriately to staff at all levels
  • Problem solving skills
  • Experience in the creating, interrogation and manipulation of spreadsheets
  • Excellent organisational and administration skills - prioritising, meeting deadlines, setting standards
  • Ability to manage own workload and work under pressure
  • Ability/willingness to learn new skills
  • Thorough understanding of Microsoft Office Applications
  • Report writing skills


  • Understanding of project processes



  • General administration
  • Working in a multi- disciplinary environment
  • Experience of using technology to improve working practices
  • Using professional forms within ESR


  • HR / ICT administration



  • Knowledge/understanding of confidentiality issues
  • Familiarity with information security and confidentiality and data quality issues
  • Good understanding of ESR best practices
  • Registration Authority

Other Requirements


  • Commitment and adherence to the Equality Act
  • Customer focus

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust


Homerton Healthcare NHS Foundation Trust

6 Orsman Road


N1 5RA

Any attachments will be accessible after you click to apply.


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