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Band 8b General Manager - ENT/Maxillofacial

University Hospitals Birmingham NHS Foundation Trust
£58,972 to £68,525 a year
Closing date
27 Jun 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
We are excited to be looking for an experienced senior operational manager to join the specialised surgery team at QEHB.

The role is operationally leading and managing both ENT and Maxillofacial services alongside a dedicated Matron and two Clinical Service Leads.

The successful candidate should be dedicated, organised, dynamic and show strong leadership qualities to manage services that span across four hospital sites.

This is an exciting and high-profile role, ideally suited to someone with substantial experience in performance delivery.

It is requested that you contact Charlotte Keates, Associate Director of Operations, prior to submission of application to arrange an informal discussion. Please arrange this via Chelsea Yau at 0121 371 4917 or email to

Main duties of the job

*Please Note: For a specific detailed job description for this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note: For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification



  • * GCSE/O Level -- English and Maths Grade C or equivalent.
  • * Educated to degree level or equivalent (E)
  • * Post Graduate Qualification or equivalent experience (E)



  • Substantial Experience in a senior managerial and leadership role within a healthcare setting which is commensurate with the complexity and size of the allocated area of responsibility.
  • Knowledge and experience of leading significant change to patient services, delivering tangible and sustained improvements.
  • Experience of developing and maintaining active partnerships with stakeholders in the development of services.
  • Experience of improvement measurement systems and understanding of the role of measurement in performance improvement.
  • Experience of directly line managing and providing strategic leadership to large numbers of specialist staff/multi-disciplinary service teams ranging from bands 3 -- 7.
  • Experience of managing individual and team performance through the setting of objectives,PDPs and appraisals.
  • Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust


Queen Elizabeth Hospital

Mindelsohn Way


West Midlands

B15 2TH

Any attachments will be accessible after you click to apply.


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