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Clinical Studies Manager - Clinical Research Facility (CRF)

University College London Hospitals NHS Foundation Trust
£58,698 to £65,095 Per annum inclusive of HCAS
Closing date
9 Jul 2024

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Healthcare scientist, Researcher
Band 8A
Contract Type
Full Time
The NIHR UCLH Clinical Research Facility is a well-established Clinical Research Facility covering two sites a comprehensive Cancer and Medical research facility at 170 Tottenham Court Road, and the Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS).

We are looking to recruit an enthusiastic and self-motivated Clinical Studies Manager to join the NIHR UCLH Clinical Research Facility. This role will be based across sites at Tottenham Court Road and Queen Square, collaborating closely with the CRF Director and General Manager to develop and maintain the portfolio of studies, overseeing the systems, procedures and teams associated with the review of research studies, ensuring that commercial and non-commercial clinical trials are set up at site, opened in a timely manner and that each study is supported to reach its recruitment and performance targets.

Main duties of the job

The postholder will develop good working relationships with Principal Investigators and study sponsors, being the point of contact for sponsors. The Clinical Studies Manager will liaise with Research and Development, Principal Investigators, the pharmaceutical industry and other organisations to facilitate the efficient and effective running of trials within the portfolio. This post is a key link between the CRF and the Joint Research Office (JRO) and integral to the joint process of setting up new studies and obtaining permissions.

The postholder will be responsible for line management of CRF Trials Coordinators and will lead on the process for study feasibility, aspects of gaining Trust Confirmation of Capability and Capacity (working closely with the Joint Research Office and UCLH Service Support Departments) and trial coordination/management in the live phase of trials.

If you are a proactive and experienced individual with a passion for clinical research management, we encourage you to apply and be a part of our dynamic team.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge & Qualifications


  • Educated to degree level or equivalent
  • Specialist knowledge and detailed understanding of national R& D priorities and developments
  • Expert knowledge of the Research Governance Framework, Health Research Authority, Human Tissue Act, Data Protection and other regulatory and legal requirements relating to research
  • Knowledge of national research approval systems and priorities
  • Recognised Good Clinical Practice training
  • Expert knowledge of the functions and application of research governance and approval systems
  • Knowledge of the legal and financial requirements relating to research approvals and delivery



  • Relevant and proven experience in conducting research sponsorship and host (NHS) approvals
  • Relevant and proven experience in managing complex research approvals for sponsorship and host (NHS) approval
  • Evidence of maintaining complex data bases
  • Experience in managing teams or individuals
  • Evidence of developing Quality Assurance or Quality Check systems and procedures Evidence of report writing and submission to external parties/regulators
  • Dissemination of complex, specialist information to internal and external stakeholders
  • Formal PresentationsAllocation of tasks and projects to others and supervision of outcomes


  • Experience in compiling and writing Standard Operating Procedures (SOPs)
  • Experience of research inspections and audits (external and regulatory authorities)

Skills & Abilities


  • Evidence of complex relationship building with senior stakeholders
  • Advanced numeracy and problem solving skills
  • Experience of working with Microsoft, Word, Excel and PowerPoint.
  • Experience of using databases and of data analytical skills including the analysis of multiple sources of information to ensure compliance with targets and regulatory requirements
  • Project management including independently initiating and delivery projects to targets
  • Ability to prioritise conflicting and changing demands
  • Ability to work independently and on own initiative


  • Experience of delivering training to healthcare or research professionals

Personal Qualities


  • Excellent communication skills, written and verbal
  • Strong desire to share best practice and find improvements in service delivery
  • Proven ability to develop effective working relationships with staff at all levels

Other requirements


  • Familiarity with medical terminology
  • Proven ability to proactively drive forward change and develop new systems and processes for working

Employer details

Employer name

University College London Hospitals NHS Foundation Trust


NIHR UCLH Clinical Research Facility

4th Floor, 170 Tottenham Court Road



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