Skip to main content

This job has expired

Community Specialist Palliative Care Triage & Duty Nurse

London North West University Healthcare NHS Trust
£49,178 to £55,492 per annum including HCAS
Closing date
4 Jul 2024
Meadow House Hospice is excited to announce the expansion of our palliative care service and we are looking for two dedicated Band 7 Community Specialist Palliative Care Triage and Duty Nurses to join our team. This is a new service for the hospice, so it offers the opportunity for staff to be at the frontline of developing and leading on the way we deliver care to our patients, their families and how we offer support to our partners in caring.We are looking for someone who is passionate about delivering exceptional palliative care. They must be skilled in collaborative working with a variety of healthcare professionals, able to manage complex patient care needs with compassion and efficiency and committed to improving patient outcomes and supporting our service expansion and development.

Main duties of the job

The successful candidates will collaborate with key stakeholders to ensure that patients referred to our service receive timely and high-quality specialist palliative care. They will work both at the hospice and in the community, visiting patients to undertake assessments in their place of residence as needed.

You will be responsible for responding to urgent calls to the hospice and providing immediate advice to our stakeholders and patients and their carers.

You will also play a crucial role in ensuring excellent triage into the hospice, helping us deliver on our strategic goals for the residents of Ealing and Hounslow.

Meadow House in return will offer a supportive and dynamic working environment, opportunitiesfor professional development and the chance to make a significant impact on the lives of our patients and their families.If you are a motivated and experienced nurse looking to advance your career in palliative care, we would love to hear from you.Apply now to become a part of our exciting and dedicated team at Meadow House Hospice and help us provide outstanding care to our community.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
  • Northwick Park Hospital: home to one of the busiest emergency departments (A& E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job description

Job responsibilities

To provide an evidence-based Specialist Palliative Care Service to adult residents of Ealing and Hounslow CCGs that is equitable according to need.

To work collaboratively with the Primary Care Team, acute sector, social services and other agencies, to establish a close working relationship that is essential in ensuring that care is coordinated and responsive to individual need.

The post-holder will be expected to exercise a high degree of personal professional autonomy and make critical judgments to satisfy the expectations and demands of the role.

To act as a resource and educator to the primary care team and generic palliative care providers, helping to develop and empower their practice.

To demonstrate empathy with patients and carers, ensuring that effective communication is achieved particularly in circumstances where there may be high levels of distress.

To manage the triage of referrals into the hospice, determining urgency of response

Lead on the role of duty nurse, responding to urgent calls to the hospice from patients known to the community team and from community teams requesting advice on patient management, in the absence of the key worker. Action any immediate requests for input and handover the response to the appropriate profession

Person Specification

Education and Qualifications


  • oNMC registration and a degree in related subject
  • oPost registration qualification(s) in speciality or relevant subject
  • oAdvanced Communication Skills training
  • oLevel 2 Psychology training
  • oNon-medical prescribing qualification or willingness to complete this


  • oMSc or MA in related speciality
  • oRecognised physical assessment module at Level 7
  • oLeadership qualification

Knowledge and Experience


  • oExtensive nursing experience within a palliative care setting
  • oExperience of identifying education needs and leading relevant training programmes
  • oExperience of leading change
  • oAdvanced palliative nursing knowledge and skills, including problem solving of complex issues
  • oKnowledge of current nursing and palliative care agenda to include End of Life Care
  • oAdvanced assessment skills


  • oDemonstrate experience of implementing clinical governance and risk management systems

Skills, abilities and attributes


  • oEvidence of a flexible approach to working independently as well as within a multi-disciplinary team structure
  • oIn depth knowledge of speciality and use of evidence-based practice
  • oAble to demonstrate advanced communication skills and manage complex situations
  • oLeadership, negotiation, and facilitation skills
  • oPractice development skills in line with knowledge and skills framework and agenda for change
  • oAccess to car or other mode of transport for work purpose


  • oEvidence of close working with the Primary Care Team or equivalent

Employer details

Employer name

London North West University Healthcare NHS Trust


Meadow House Hospice

Uxbridge Road



Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert