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Accommodation Officer

Devon Partnership NHS Trust
Depending on experience
Closing date
3 Jul 2024

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Other Health Profession
Band 5
Contract Type
Full Time
An exciting opportunity has arisen to join Devon Partnership Trust as a Mental Health Accommodation Officer, covering the Torbay areas of Devon. Due to the large and rural area the post covers, being able to drive and use of a car is an advantage.

The ideal candidate will have a background and experience in housing/homelessness, social care and supporting vulnerable adults with mental health issues.

The role is mostly working from home/supporting clients in the community but there is an office base in Torquay. The line management of this post comes under the DPT Social Care Contracting Team and the social care assessor part of this role is operationally managed by the Social Work lead manager for the Torbay area.

Its a very busy, fast paced position, so the ability to manage/prioritise your own time, caseload and diary is essential.

This is a very rewarding role as you will be enabling people to progress with their mental health recovery pathways and regain independence in the community.

It is a very varied position as it entails working across many partnership agencies and different services within Devon Partnership Trust and Torbay Trust, plus the opportunity to feed into strategic initiatives at a local and national level.

Interviews are scheduled Friday 19 July, Plym Building , Langdon Hospital, Dawlish, EX7 0NR

Main duties of the job

The general duties are:
  • Supporting people using our services to access mental health supported living and residential care, private rented and social housing options ,maintain their accommodation and support them to move on
  • Assessing eligible social care needs in line with the Social Care Act 2014 and reviewing these packages.
  • Advice on community resources and social prescribing
  • Signposting carers to resources to support their needs
  • Advising Social Workers and Clinical teams on housing related matters for their clients.
  • Managing a caseload and strong skills in time management
  • Duty to Refer (Homeless Reduction Act 2018)
  • Social Care Act 2014
  • Homeless legislation
  • Safeguarding
  • Trauma Informed practise
  • Signposting for benefits advice and working with DWP Vulnerable Customer Teams
  • Community based visits to clients and providers
  • Actively researching and creating community partnerships.
  • Solutions focused approach
  • Support with warnings for tenancy/licence breaches/ evictions/signposting and support accessing legal advice.
  • Support to access Devon Home Choice, Health and Wellbeing panel and The Move on Panel.
  • Actively seeking new accommodation opportunities in private and social housing sectors.
  • Advocating and advising clients to prevent homelessness.
  • Representing DPT/Torbay Trust at strategical and operational meetings with partner agencies.
  • Working alongside LA, voluntary and social sector housing services

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile making time for people challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Leader Employer.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification



  • Experience of working in a housing related field is essential
  • Experience of working with people with mental health problems in a community setting


  • Experience of working as an accommodation officer providing information and developing services



  • Educated to degree level or equivalent

Knowledge and skills


  • Must have good understanding of the social care needs of people with mental health problems
  • Must have knowledge of and work in a recovery orientated approach with people who use mental health services
  • Excellent communication skills are required particularly in relation to being positive yet honest about peoples needs and abilities.
  • Good telephone manner
  • Ability to establish and maintain constructive relationships with partner agencies and individuals
  • Ability to use E-mail and word process
  • Ability to analyse information and data to extract pertinent facts.
  • Ability to make judgement calls in order to help people in finding accommodation
  • .Able to plan and organise their own work schedule and prioritise their workload, deal with urgent situations
  • Ability to provide regular input to developing services and knowledge around housing issues and services
  • Ability to be mobile across Trust locations


  • Knowledge of housing law and provision
  • Ability to present at small meetings in an appropriate medium

Employer details

Employer name

Devon Partnership NHS Trust


The Annex St. Edmunds

Victoria Park Road



Any attachments will be accessible after you click to apply.


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