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Undergraduate Medical Education Lead

Gateshead Health NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
29 Jun 2024

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Other Health Profession
Band 5
Contract Type
Full Time
As a key member of the Medical Education team, you will facilitate the design and delivery of an undergraduate medical student programme at Gateshead.You will manage the day to day quality of the academic programme, supporting a diverse range of clinicians involved in teaching and evaluation. You will problem solve issues arising, working collaboratively and sensitively with internal and external stakeholders including the Tyne Base Unit team, patients and clinicians. A high level of autonomy is essential for the successful delivery of this role.

Main duties of the job

Communicate effectively and efficiently with the Medical Education team, providing regular verbal and written updates, and escalating concerns promptly to the Medical Education Programme Manager.

Build and maintain collegiate working relationships with a wide range of academic and NHS organisations.

Liaise with key academics and clinicians to support the continued quality of the undergraduate medical education programme and uphold quality standards as set out by Health Education England.

Work closely with simulation faculty members to ensure the scheduling and effective delivery of simulation-based education sessions.

Communicate sensitively with patient volunteers involved in supporting medical student assessments.

Effectively employ negotiation and persuasion skills when scheduling complex timetables.

Responsible for the day to day administrative supervision, training and guidance of the Undergraduate Administration team (Programme Support Assistants) including regular 1:1s and appraisals.

Aid the Programme Support Assistant in providing pastoral student support, including addressing any professional and personal concerns affecting learning.

Maintain relationships with overseas students, ensuring the appropriate information is gathered for their specified attendance records.

Promote a positive learning environment for all medical students, emphasising the need for professionalism at every stage of the programme.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job description

Job responsibilities

Manage and plan the delivery of an academic programme of study for medical students assigned to the Trust, including arranging appropriate clinical placements.

Ensure all medical students receive individual educational plans/timetables in a timely manner.

Maintain accurate records including adhering to national quality standards for attendance and assessment outcomes.

Manage, plan and run large scale education events including examinations and formal assessments, (for example end of placement assessments, OSCEs and Moslers).

Ensure relevant quality processes are adhered to when conducting formal assessments and examinations.

Work with the Clinical Teaching Fellows and others to oversee effective booking of specialised teaching areas, ensuring the smooth delivery of teaching activities across a range of locations including ward areas, outpatient clinics, and theatres.

Successfully resolve complex issues relating to the delivery of the undergraduate curriculum which have been escalated by the Programme Support Assistant, using judgement where necessary to further escalate serious concerns to the Clinical Skills Manager or Medical Education Programme Manager. Serious issues may include professional conduct or student welfare concerns.

Analyse medical student feedback gathered via surveys and stakeholder evaluations, identifying and responding to any areas of emergent concern.

Provide support to the Lead Clinical Teaching Fellow and other Clinical Teaching Fellows, interpreting and applying guidance on medical student professionalism issues, and escalation pathways to the Tyne Base Unit and university medical school.

Work proactively with the Lead Clinical Teaching Fellow to identify mechanisms to improve the quality of the planning and delivery of the medical undergraduate programme.

Responsible for the day to day administrative supervision, training and guidance of the Undergraduate Administration team (Programme Support Assistants) including regular 1:1s and appraisals.

Person Specification



  • Educated to undergraduate degree level or demonstrable equivalent experience
  • NHS experience
  • Evidence of continued professional development
  • Competent and confident with a range of IT applications, including spreadsheets, presentation tools and databases
  • Proven experience of working within a busy office environment and adhering to strict deadlines
  • Comprehensive understanding of undergraduate medical education pathways, structures and delivery methods
  • A demonstrable understanding of the principles of assessment in medical undergraduate education
  • Proven experience of managing a team of administrators including day to day supervision,1:1s and appraisals.
  • Ability to communicate effectively verbally and in writing in a manner which is clear, fluent and persuasive to staff, partners, students and patients
  • Ability to work both autonomously and as part of a multi-disciplinary team, sharing information and supporting team decisions
  • Excellent IT skills -including advanced use of Microsoft Office packages, email, internet, databases, and advanced keyboard skills and the ability to manage and manipulate complex data
  • Capable of working on own initiative displaying an innovative and problem solving attitude



  • Experience of appraisals
  • Qualification in information technology ie ECDL or equivalent experience
  • Experience of quality assurance in education
  • Experience of a student administration system
  • Able to write standard operating practices and internal process development
  • Experience of administering formal assessments
  • Demonstrate an understanding of HEE quality assurance standards and monitoring cycles
  • Familiarity with current issues in medical and higher education

Employer details

Employer name

Gateshead Health NHS Foundation Trust


Gateshead NHS Foundation Trust

Sheriff Hill



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