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Band 8c General Manager Gastroenterology

Barking, Havering and Redbridge University Hospitals NHS Trust
£75,853 to £86,574 Per annum Inclusive
Closing date
25 Jun 2024

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Other Health Profession
Band 8C
Contract Type
Full Time
The Surgery, Critical Care, and Anaesthetic Clinical Group at Barking Havering and Redbridge University Hospital Trust seeks an enthusiastic and dynamic General Manager. This role involves leading the Gastroenterology, Colorectal, Endoscopy, Bowel Cancer Screening, and Rapid Diagnostic Centre across Queens Hospital and King George Hospital. The General Manager will ensure efficient daily management and collaborate with the multi-disciplinary team.

As a senior management member, the General Manager will identify and drive improvements across various services, including day care, outpatient, medical, and administrative settings. Essential skills include human resource, financial, and performance management, along with creativity, energy, and compassion. Leading change management to enhance processes and patient outcomes is crucial.

Candidates should have substantial service development and staff management experience, high emotional intelligence, excellent communication, teamwork, organisation skills, and problem-solving abilities

Main duties of the job

The General Manager is a senior operational leader at Barking Havering and Redbridge University Hospital Trust, overseeing multiple specialties across Queen's and King George Hospitals and other sites. This role involves working within a triumvirate with the Clinical Director and the Head of Nursing, focusing on delivering high-quality, safe, well-governed, productive, and cost-effective services to meet the Trust's strategic objectives.

Key responsibilities include providing compassionate and inclusive leadership, ensuring patient safety, meeting financial targets, improving efficiencies, and enhancing workforce planning and service delivery. The General Manager will foster an inclusive and transparent work environment, aiming to improve staff experience within the directorate.

Additionally, the role involves contributing to and implementing the Clinical Group performance strategy, working with various staff groups to deliver excellent patient care. The General Manager will ensure appropriate structures are in place to support and inspire staff, promoting innovation, excellence, and succession planning.

The post holder will also support the Clinical Group Director of Operations and others in offering strategic and inspirational leadership, creating a caring, fair, and open culture aligned with the Trust's values.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A& Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre Radiotherapy Centre Hyper Acute Stroke Unit and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Adeyemi Kaka, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification

Education/ Qualifications


  • Master's degree, equivalent professional qualification or equivalent experience


  • Management qualification
  • Coaching training

Experience/ Knowledge


  • Significant operational experience at a senior level in complex environment
  • Experience in managing organisational change
  • Experience in delivering Service Improvement projects
  • Significant experience of writing business cases and management reports to a very high standard for internal and external consumption

Skills/ Abilities


  • Effective leadership skills
  • Excellent influencing and negotiating skills.


  • Excellent IT skills in the use of Excel, Word and PowerPoint

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust


Surgery Management Cross Site

Queens' Hospital, Rom Valley Way, Romford, RM7 0AG



Any attachments will be accessible after you click to apply.


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