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Clerical Services Co ordinator

Betsi Cadwaladr University Health Board
£28,834 to £35,099 per annum
Closing date
28 Jun 2024

View more

Other Health Profession
Band 5
Contract Type
Full Time
An exciting opportunity has arisen for a Clerical Services Co-ordinator within the Division of Medicine, based at Ysbyty Glan Clwyd.

The Clerical Services Coordinator will be responsible for the provision of operational and day to day management of clerical and administration services Medicine, working closely with the Site Specialty Managers.

Medicine is a fast paced and diverse Division, consisting of Gastroenterology, (including the Endoscopy Unit, Renal (Including the Renal Dialysis Ward), Respiratory, Cardiology (Including the Cath Lab and ECG) and the Medical Wards.

Main duties of the job

The post holder will provide day to day operational management of the administration and clerical staff within the Division.

The Clerical Services co-ordinator will support the Medicine Management Team in ensuring sound administrative processes are in place to support the Directorate clinical teams in achieving operational objectives in an efficient and effective way.

Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • Degree level Management or equivalent experience
  • Evidence of continuous ongoing learning
  • Good standard of general / higher education (Certificate Level)
  • GCSE standard in English and Maths


  • Professional Management Qualification
  • Currently pursuing a qualification in NHS Management



  • Extensive experience of staff management
  • Previous experience of managing financial resources
  • Sound knowledge of IT system
  • Knowledge of waiting list management
  • Previous experience in producing written reports
  • Experience of handling complex/sensitive complaint or situations/ issues
  • Able to communicate with all levels of staff representatives and managers in a clear and confident manager


  • Previous NHS experience
  • Experience of project work
  • Management of databases



  • Ability to work on own initiative but also work as part of a team
  • Ability to work in a busy environment and cope under pressure.
  • Positive and enthusiastic attitude
  • Ability to travel within geographical area.
  • Flexible approach to work


  • Ability to demonstrate the desire to pursue a progressive management career in the NHS
  • Welsh Speaker

Employer details

Employer name

Betsi Cadwaladr University Health Board


Glan Clwyd Hospital

Sarn Lane


LL18 5UJ

Any attachments will be accessible after you click to apply.


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