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Senior Workforce Improvement and Efficiencies Manager

Swansea Bay University Health Board
£35,922 to £43,257 per annum
Closing date
25 Jun 2024

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Other Health Profession
Band 6
Contract Type
Full Time
The Senior Workforce Improvement and Efficiencies Manager will work as part of the Business Intelligence and Workforce Business Partner team within the Morriston Service Group. The role will work closely with local management and teams across the Service Group and wider Organisation to provide comprehensive workforce information, analysis, and planning input aligned to workforce metrics and workforce planning activities.

The role will involve leading and supporting on improvement and efficiency projects that support with workforce metrics such as absence, PADR, recruitment, retention, staff wellbeing and staff experience.

The role is site based at Morriston Hospital, and requires a proactive, continuous improvement approach that builds and develops key stakeholder relationships and partnership working that contributes to overall workforce performance and efficiencies.

If you are driven, have enthusiasm for analysing data, enjoy working with people and have a keen interest in enhancing staff wellbeing and experience, have experience in conducting audits and providing audit feedback, have developed and delivered management training, have led on targeted workforce improvement projects and have experience and a good understanding of workforce metrics then this may be the role for you.

Main duties of the job

Main duties of the job include:

Develop, design, implement, administer, and communicate a Service Group performance management framework that allows all workforce KPI's to be measured against agreed standards and improvement targets.

Develop a set of meaningful performance measures (setting sensible targets), that are aligned to HB policy, WG targets and best practice benchmarking.

Analyse, interpret and advise on complex workforce data to produce options with recommendations.

Work with key stakeholders e.g., Business Intelligence team, Workforce, finance/PMO to ensure the development, enhancement or acquisition of data needed to support performance measurement and management activities.

Lead on workforce performance and efficiency projects that support achieving agreed targets for workforce KPI's, cost improvement objectives and enhanced staff experience.

Conduct benefit impact assessments on recommended improvement and efficiency projects, which includes financial, operational and staff experience impact.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex religion or belief race age sexual orientation gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

Job description

Job responsibilities

The post holder will take a lead in successfully delivering on improvement projects and work collaboratively with management and workforce colleagues to identify and deliver priorities for improvement and efficiency projects. This will include monitoring and identifying areas for improvement for the Health Board workforce key performance indicators, such as absence management, PADR, compliance, recruitment, and retention as well as any other identified metrics.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

Person Specification



  • Degree or equivalent level of demonstrable experience.
  • Project management qualification or equivalent relevant demonstrable experience to post graduate level.
  • Knowledge of workforce policies and procedures e.g. recruitment, managing attendance etc
  • Experience of analysing and interpreting complex reports/producing management information
  • Experience of project implementation and adjusting strategies to ensure successful completion.


  • Experience of working within the NHS



  • Experience in workforce metrics, interpreting, analysing, reporting and presenting

Employer details

Employer name

Swansea Bay University Health Board


Morriston Hospital



Any attachments will be accessible after you click to apply.


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