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System Manager

Essex Partnership University NHS Foundation Trust
£43,742 to £50,056 per annum
Closing date
2 Jul 2024

View more

Other Health Profession
Band 7
Full Time
This post will directly manage the Support function for the Mid and South Essex Shared Care Record (MSESCR), and Patients Know Best (Digital Patient Portal). These are strategic trust projects, and will continue for a minimum of 3 years.

Main duties of the job

This post will directly manage the Support function for the Mid and South Essex Shared Care Record (MSESCR), and Patients Know Best (Digital Patient Portal).

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including
  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job description

Job responsibilities

The postholder will have the support team report to them, and will ensure that the MSESCR is available and functioning as expected, providing access to shared clinical records to users across the ICS, including NHS Trusts, LAs, Care homes and other settings.

The postholder will be expected to develop a deep understanding of the application environment and will provide high level technical support for the service

Person Specification



  • Educated to Degree level or equivalent experience
  • Microsoft Certified Professional


  • PRINCE Practitioner
  • Awareness of NHS clinical information systems
  • ITIL Service Level Management certification or equivalent experience



  • Experience of team management
  • Able to analyse information from a range of sources
  • Ability to follow defined processes and adhere to prevailing standards of governance
  • Coaching and mentoring skills
  • Experience providing application support within an ICT environment
  • Extensive experience of working within defined Service Level Agreements & Service Level Targets


  • NHS experience within Information Services or equivalent
  • Experience of support or implementation of Shared Care Records in the NHS
  • Evidence of servicing information requirements in a complex environment
  • Experience within an NHS Information development role or a software developer role at a senior management level

Employer details

Employer name

Essex Partnership University NHS Foundation Trust


Clough Road



Any attachments will be accessible after you click to apply.


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