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Head of Operations for Cancer Services

Liverpool University Hospitals NHS Foundation Trust
£70,417 to £81,138 per annum
Closing date
15 Jul 2024

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Other Health Profession
Band 8C
Contract Type
Full Time
Due to a restructure within the Corporate Cancer Team, LUHFT is offering an opportunity for a strong, visible, dynamic individual with a track record of leading and motivating operational and clinical teams.

Are you an individual with ambition and a continuous approach to improving quality? Do you have proven experience in a senior operations role within the NHS? If so, we strongly encourage you to read our Recruitment Pack for the post.

Main duties of the job

Functioning at a senior level within the Care Group leadership team, proactively leading and providing solutions to resolve complex operational issues, targets, quality standards and resource constraints.

Leading implementation of patient centred clinical operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements, linking with external bodies such as commissioners about service developments, contracts and clinical care pathways whilst utilising the expertise and skills of the wider team. This includes accountability for the delivery of those clinical and clinical technical services within their area.

The Head of Operations will be fully accountable for the Care Group's budgets and will lead scheme's to ensure achievement of the CIP target for the Care Group and represent the senior team at appropriate meetings to monitor financial performance in all these areas.

The Head of Operations will deputise for the Deputy Director of Corporate Operations, including representing them at divisional level/sub-board level meetings.

The post holder has line management responsibility for the Deputy Cancer Managers and other identified direct reports.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job description

Job responsibilities

Details of the job description and main responsibilities are detailed within our Recruitment Pack.

The Head of Operations will deputise for the Deputy Director of Corporate Operations, including representing them at divisional level/sub-board level meetings.

The post holder has line management responsibility for the Deputy Cancer Managers and other identified direct reports.

Person Specification



  • Degree level or equivalent extensive experience
  • Management qualification, MBA or equivalent extensive experience



  • Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls.



  • Understanding and appreciation of diversity
  • Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
  • Principles and impact of the NHS Constitution
  • Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems


  • Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy



  • Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
  • A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
  • Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
  • Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
  • Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
  • Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls
  • Implement agreed policy on behalf of the Care Group and ensure successful implementation
  • IT literate and able to use standard office software and bespoke systems.
  • Cope with competing priorities and a demanding workload
  • Deal with uncertainty and complexity in a political environment
  • Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.


  • Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans
  • Imaginative and innovative in developing new ways of working in meeting patient care and service needs

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust


Royal Liverpool University Hospital

Prescot Street


L7 8XP

Any attachments will be accessible after you click to apply.


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