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Community Mental Health Coordinator

Northumbria Healthcare NHS Foundation Trust
£35,392 to £42,618 per annum
Closing date
28 Jun 2024
Vacancy headerDo you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? And work in a well established, innovative and dynamic NHS Talking Therapies service? Then this role may be for you.

Main duties of the job

We are looking for an experienced mental health professional to join our Service Access Team as a Community Mental Health Co-ordinator, within North Tyneside Talking Therapies.

The role supports patients from the point they access the service, through the assessment process and into treatment.

You will also liaise both internally within the service and externally with other agencies to ensure that clients receive the best possible care. You will work with your team to identify service developments that improve patient experience and care and put these into practice.

You will also provide clinical caseload work in line with your qualifications and experience to support patients that come into contact with the Talking Therapies service to get the care they need.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job description

Job responsibilities

Involvement in all aspects of service access including referral triage, enhanced assessments, risk assessments, clinical pathway decision making and liaising with external services to support client needs. You will support patients who may not be suitable for NHS Talking Therapies, co-facilitate group work, provide and receive clinical supervision where appropriate, and hold a small caseload of clients with tailored supervision support.

The team is a new development within the service so you will work together to identify new opportunities and ways of working that support patients both within the service and across the local mental health system.

Person Specification



  • Educated to degree level and supplemented with diploma level training, experience, short courses
  • Background in mental health e.g. Registered Nurse, Social work, occupational therapy, psychologist, Counsellor, Psychotherapist, PCMHW etc
  • Professional registration with the relevant professional body



  • Specialist knowledge in mental health
  • Knowledge and experience of undertaking risk assessments and managing clinical risk
  • Experience of completing comprehensive assessments with individuals experiencing a range of mental health conditions
  • Knowledge and experience of working within clinical governance frameworks
  • Knowledge of working alongside Safeguarding Processes and ensuring local protocols are adhered to
  • Awareness and understanding of professional accountability


  • Knowledge of psychological based interventions Cognitive Behavioural Therapy (CBT), Interpersonal Psychotherapy (IPT), Eye Movement Desensitisation and Reprocessing (EMDR) etc

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust


Hadrian Health Centre

Elton Street East


NE28 8QU

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