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National Optimal Lung Cancer Pathway (NOLCP) Assistant Service Manager

St George's Healthcare NHS Foundation Trust
£34,089 to £41,498 Pro rata per annum including inner london HCAS
Closing date
27 Jun 2024

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Other Health Profession
Band 5
Contract Type
Full Time
We are looking for an individual with the necessary skills to provide a high standard of administration to these busy, high-profile departments. If you enjoy working as part of a team and have a flexible approach and professional attitude then we would like to hear from you.Please note that this vacancy will close once a certain number of applications are received, therefore you are encouraged to apply early.

The post holder is responsible for overseeing patients through their lung cancer pathways. The post holder will be responsible for coordinating the lung TWR and Rapid clinics ensuring all patients are booked in line with the Cancer RTT national target and will be responsible for tracking all patients on the cancer pathway, attending weekly meetings and ensuring all diagnostic investigations are completed within the cancer pathway deadlines.

Main duties of the job

NOLCP aims to deliver an accelerated referral to treatment of Lung Cancer and focus on tracking patients through their diagnostic investigations and those under surveillance requiring planned investigations, to ensure faster diagnosis and efficient pathways.

The post holder aims to support the Service Manager with the day-to-day operational management, ensuring that from a non-clinical perspective the speciality is running effectively and efficiently. The post holder must be adaptable and willing to work flexibly as the service progresses, and the development of the role will be led by the needs of the patient and service. Additionally, the post holder will support the operational management of the Covid Medical Day Unit (CMDU).

The post holder will work under the indirect supervision of the Lead Specialist Nurse, direct supervision of the Service Manager, and will be part of a wider management team within the Specialist Medicine directorate.

The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments. The post holder will manage a patient tracking list, and must maintain oversight over all patient waiting times, to ensure compliance with diagnostic breach targets. Previous experience within an NHS administrative role will be beneficial as will a working knowledge of the Cerner Millennium system.

About us

With nearly 9,000 dedicated staff caring for patients around the clock, St George's Hospital is the largest healthcare provider in southwest London.

The main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, St Georges Hospital provides a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across south west London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases.

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Qualifications and Training


  • Evidence of continuing professional development
  • Educated to degree level or relevant experience
  • Computer literate in Microsoft Office


  • NHS relevant experience
  • Willingness to undertake learning & development courses
  • Recognised communication skills training course or willingness to undertake
  • Leadership and Management Qualification

Experience & Knowledge


  • Awareness of patient care within the wider context of the Trust
  • Experience of multiprofessional working
  • Experience in the use of data management
  • Knowledge of the TWR, urgent and routine cancer pathways


  • Experience in coordinating a patient workload
  • High level of knowledge around RTT and performance
  • Knowledge of relevant cancer treatments, interventions & terminology
  • Awareness of improving outcomes

Skills & Abilities


  • Ability to communicate verbally & non-verbally on a daily basis with people at all levels
  • Excellent observation skills practical problem solving skills
  • Ability to retrieve information from a wide range of sources & in different formats
  • Able to build a rapport with consultants and patients, family and relatives
  • Leadership and Management skills


  • Commitment to self-directed learning
  • Ability to deal with complex & difficult emotional situations

Employer details

Employer name

St George's Healthcare NHS Foundation Trust


St Georges Hospital

Blackshaw Road


SW17 0QT

Any attachments will be accessible after you click to apply.


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