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Band 6 Experts by Experience Observers Lead

Birmingham and Solihull Mental Health NHS Foundation Trust
£35,392 to £42,618 per annum, pro rata
Closing date
25 Jun 2024

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Other Health Profession
Band 6
Full Time
The Experts by Experience Observer project (EBEO) project is being established following the 2022 BBC Panorama programme that made allegations of service user abuse by staff of Greater Manchester Mental Health NHS Trust.

The EBEO lead will be responsible for the delivery of the project,

with the support of BSMHFT's participation and experience team.

Personal, lived experience of using mental health services will be

highly valued in the role.

Main duties of the job

To promote the participation and experience of service users, families and carers through the coordination of a new project - Experts by Experience Observers (EBEO). The aim of the EBEO project is utilise service user and carer participation and leadership in assessing ward culture in BSMHFT acute, steps to recovery, speciality and secure services, contributing to patient safety, reducing restrictive practice, and identifying any areas where there is the potential for service user abuse to occur. This is a complex project that will require high emotional and mental effort, supporting experts by experience to be able stay safe and well in potentially difficult and distressing situations.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

Person Specification

Experience and knowledge


  • Postgraduate level qualification or equivalent work experience
  • Has worked with people in mental health services
  • Research skills obtained via qualification or work experience
  • Excellent relationship building and communication skills
  • Experience of managing staff, volunteers or experts by experience


  • Personal lived experience of using mental health services
  • Project management experience
  • Experience of delivering training

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust


Nothcroft/Uffculme/agile working

Reservoir Road/Queensbridge Road


B13 8QY

Any attachments will be accessible after you click to apply.


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