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Operational Manager - Diagnostics (Radiology & Community Diagnostics)

Salisbury NHS Foundation Trust
£43,742 to £50,056 per annum pro rata if part time
Closing date
19 Jun 2024

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Other Health Profession
Band 7
Full Time
The post holder will work with the Service Manager for Diagnostics and the Divisional Director of Operations for Clinical Support & Family Services (CSFS) to support the delivery of high-quality diagnostics operational performance and deliver the best service for service users across Radiology and the Community Diagnostic Centre programme.

They will support the effective delivery of key operational targets in line with relevant Trust policies this will require the post holder to have good organisational and interpersonal skills.

This is a new role for the service and so will require someone that can be flexible and adaptable in settling into to a new position within the organisation and someone that is able to develop new systems of work and engage with stakeholders across a variety of disciplines.

The Operational Manager is responsible for promoting the vision and values of Salisbury NHS Foundation Trust, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services.

Main duties of the job

The postholder will support the Service Manager for Diagnostics with the line management of the Radiology Administrative and Bookings functions and will be involved in projects and initiatives as part of the Improving Together Programme for the delivery and achievement of key performance targets, including DM01 Diagnostics Standards and Cancer Waiting Times.

The role will be explicitly linked to the operational management support for the Trustwide Community Diagnostics (CDC) programme which has connections to Radiology, Cardiology and Ophthalmology. Whilst the post holder will not be accountable for the delivery of CDC activity for Cardiology and Ophthalmology, they will be responsible for the monitoring of activity and working with the Divisional Director of Operations for CSFS in support of the delivery of the Trustwide programme.

The postholder will be required to undertake information/project analysis and participate in relevant work streams and priorities for the service. They will have excellent knowledge of operational performance and be able to provide accurate and timely data to produce performance reports and make recommendations that ensure services operate in accordance with approved standard operating procedures. They will also be required to support the implementation of process and pathways, in accordance with the agreed priorities of the team.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated Good by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting

Job description

Job responsibilities

For more detail and information about the main duties of this role, please see the attached job description.

Person Specification

Education, Qualifications and Training


  • 5 GCESEs or O Levels, including: Maths & English
  • NVQ 5 in Management or Administration or equivalent
  • Diploma in Healthcare Management or equivalent
  • Evidence of continued professional development (CPD)


  • Management qualification
  • Use of Lorenzo, CRIS, Power BI



  • Experience in service and operational management/leadership at a senior level
  • Strategic planning, business planning, project leading, service development implementation.
  • Dealing with staff problems and patient complaints etc. at a senior level.
  • Experience of coordinating & chairing meetings
  • Experience of delivering training for staff from a range of professions.


  • Project management experience
  • Experience of working with/within clinical specialties
  • Experience of performance management
  • Experience in developing Business Cases
  • Experience of workforce planning and development

Employer details

Employer name

Salisbury NHS Foundation Trust


Salisbury NHS Foundation Trust



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