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Patient Safety Improvement Matron

Betsi Cadwaladr University Health Board
£51,706 to £58,210 a year per anum
Closing date
28 Jun 2024

View more

Band 8A
Contract Type
Full Time
The post holder will act as the professional nurse lead providing clinical advice, leadership development, monitoring, oversight and management of Patient Safety particularly in relation to the recognition of themes associated with the highest reported patient harm (incidents) within the organisation and to facilitate excellence in nursing practice ensuring the delivery of a high quality, patient centred service.

The post holder will be a clinical nurse leader, working as part of the Patient Safety Team to identify opportunities for service change and improvement to encourage and enable advancement and development of associated evidence based practice and services.

Main duties of the job

Be instrumental in developing and implementing the Patient Safety and frameworks both locally and nationally, supporting research into practice and giving professional advice to improve patient safety. They will be responsible for thematic review, identification of key risks and the planning of improvement coordination within the services and with all stakeholders.

A prime focus of the role is:-
  • Oversight of improvement initiatives aimed at the highest reported patients harms
  • Ensuring best practice to improving patient outcomes
  • Improving clinical care standards

To develop the nursing workforce/services that contribute to the delivery of the local patient safety improvement plans

The post holder is required to be a clinical leader and expert in the designated specialty, providing both expert clinical support and intervention directly to patients in a variety of settings and supervision, guidance and support for the nursing teams and the wider multidisciplinary teams who care for patients, families and carers.

Will be responsible for monitoring and ensuring that the service meets local, regional and national quality standards. Support the Head of Nursing to develop and deliver the metrics linked to patient harm identification and lead change to improving patient safety.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Provide a visible and accessible resource in clinical settings to who

nursing managers, staff, patients and their families can access for

assistance, advice and support.
  • Monitor outcomes of audits, any themes and resulting action taken to improve compliance
  • Challenge traditional practices and encouraging innovative problem solving amongst staff that focuses on results.
  • Accountable for the performance management of patient safety improvement projects and innovations for a specified area against agreed objectives and ensuring that objectives are cascaded to appropriate levels.
  • To lead on key nursingissues, ensuring the delivery of high quality, safe, evidence-based nursing practice and that outcomes result in improved practice.
  • Take a lead role in delivering the care improvement programmes empowering area/ward/department teams to improve the quality and efficiency of the services they provide.
  • The post holder will support and where appropriate manage elements of the key work streams to ensure the realization of the improvements to patient care delivering quality efficacy.
  • Supporting the Deputy Head of Patient Safety and other colleagues with the development, delivery and evaluation of key actions, ensuring that the focus remains on quality improvement and reduction in costs.
  • Has daily responsibility for oversight of quality improvement initiatives directed to and within wards, departments and services
  • Develop, implement and monitor training plans within area of responsibility in line with the patient and service need, local and national policy and best practice
  • Takes a lead role in the collation of evidence which supports the Health Care Standards and Annual Quality Statement when requested within the scope of the patient safety matron role.
  • Leads on service user involvement initiatives by actively seeking service users views on current services, proposed service changes and developments.
  • Take a pro-active approach to risk management. Analyse trends and follow up incidents and action plans by communicating with the relevant departmental managers and relevant Senior Managers and the service Quality and Safety Groups. Take action according to apparent need as indicated by assessment of risk and in case of serious incidents report these and facilitate relevant action via the serious incident review procedure.
  • Participates fully in the service Quality and Safety Groups. Contribute to the monitoring and evaluation of progress and to identify remedial or appropriate action where Quality and Safety is compromised.
  • Instigate investigation into Adverse Incidents, identify potential and actual risks, formulate recommendations for changes to professional practice to minimise risk for the organisation. Read multi-professional records and compile reports such as medical case reviews
  • To developlocal mechanisms to ensure the learning from patient feedback results in improvements in the service provided.
  • Review harms dashboard and ensure actions agreed to address where trajectory outside of agreed parameters, or escalation whereby outside of local control.

Person Specification



  • Registered Nurse
  • Significant relevant experience in a managerial post
  • Experience of improving quality for patients, staff and service


  • Post graduate management qualification
  • Successful project management Workforce planning / role redesign
  • Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships



  • Registered Nurse


  • Post graduate management qualification

Employer details

Employer name

Betsi Cadwaladr University Health Board


Glan Clwyd

Rhuddlan Road


LL18 5UJ

Any attachments will be accessible after you click to apply.


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