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Senior Rapid Response Sister/Charge Nurse/Urgent Care Practitioner

Cambridgeshire Community Services NHS Trust
£43,742 to £50,056 per annum, pro-rata
Closing date
2 Jul 2024

View more

Band 7
Contract Type
Full Time
We are expanding our Rapid Response Community Nursing Team in Luton to further support the delivery of Community Urgent Crisis Response requirements and the development of Virtual Wards in the community.

This brings an exciting opportunity for experienced and skilled Registered Nurses to join the team.

The Rapid Response Team in Luton is an established and successful team providing high quality nursing care to people which enables them to maximize their health status, minimize the effects of ill health and disability, and to lead as independent a life as possible.

The team work collaboratively with the acute hospital, the ambulance service, GP's and other local providers to ensure that people can receive care at home that avoids inappropriate hospital admission the team also supports patients receiving District Nursing by providing unscheduled / urgent care in and out of hours to patients across the Luton area.

As a senior member of the team you will lead the team by undertaking clinical assessments, planning and delivering care, demonstrating effective leadership skills and contribute to continuing service development to meet business and operational need.

(should we receive a high number of applications, we reserve the right to close the advert earlier than advertised)

Main duties of the job

Is this an opportunity for you?

You will contribute to ensuring that local policy, protocols and procedures are monitored and developed in order to provide safe, effective care including the provision of assessment and prioritization of patient referrals, plan and deliver treatment plans that ensure effective, timely urgent care in and out of hours.

You will have passion and drive with a strong team ethic and flexible disposition, responding positively to a fast-changing environment.

You will need to have strong clinical leadership skills and be able to work to the challenges that a dynamic work environment brings.

You will have experience of autonomous working, have a sound up to date clinical base knowledge and be confident and competent in clinical assessment and decision making.

We are committed to developing our staff and you will have a Personal development plan which supports your clinical and leadership development.

As a senior member of the team you will lead the team in providing clinical assessments demonstrate effective leadership skills and have the ability to support the Team Leads in the continuing service development and delivery of our ambition for teams to work more closely together.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job description

Job responsibilities

Provide clinical support and leadership to Community Rapid Response services contribute to the continued development of the service in line with local priorities and national strategies.

Provide acute clinical assessment and treatment to patients in their own home, including residential homes undertaking the planning, assessment and evaluation of patient care packages and arranging onward referrals as required.

Ensure that through partnership working the service liaises closely with community, primary and secondary healthcare professionals to ensure a smooth pathway of care for the patient in order to provide a holistic care package designed to meet the specific needs of the individual, to prevent unnecessary hospital admission and to facilitate timely hospital discharge.

Work with the Team Lead to provide leadership and line management support to team members that supports the delivery of safe effective care ensuring pathways and processes are in place that supports effective safe care.

You will contribute to ensuring that local policy, protocols and procedures are monitored and developed in order to provide safe, effective telephone assessment and prioritization of patient referrals to ensure effective and safe delivery of care to patients under the care of the service.

Develop specialised care packages for patients, plan and deliver prescribed therapy in patients homes, including intravenous therapy as prescribed.

Liaise with Discharge Planning and medical staff to effectively manage the safe discharge of patients.

Liaise with GPs and the multi-disciplinary team / community nursing team to effectively respond and plan packages of care to support patients at home which avoid inappropriate hospital admission.

Ensure appropriate staff cover for management of caseload / service and take necessary action to provide a safe high quality service.

Support the single point of access by providing Clinical Nurse Triage

Using highly developed clinical skills and knowledge recognise and assess any complication surrounding patient care and refer to physicians / GPs / Specialists as required.

Prioritise workload, review caseload and allocate tasks / visits as required.

Provide education to patients on nature of treatment, side effects and expected outcome which empower patients to manage their own condition to encourage independence.

Undertake responsibility for prescribing medication where applicable in line with independent nurse prescribing guidelines following accredited training and competence.

Ensure at all times patients are treated with care and compassion, provide understanding and support to patients coping with acute and/or long-term conditions.

Identify and manage unpredicted crisis situations i.e. staff, caseload, support network and supervision. Escalate to senior managers the situation, risk, action and outcome as required.

Person Specification

Qualifications and Training


  • RGN /ECP / Paramedic (HCPC) with current registration
  • Educated to degree level or equivalent
  • MSPP or equivalent
  • Evidence of recent continuing clinical and professional development
  • Independent Nurse prescribing course
  • Commitment to undertake appropriate education at Masters level
  • History taking or equivalent


  • Management qualification
  • Specialist post graduate course in relevant subject



  • Experience in team management, resource management and workload coordination.
  • Performance management
  • Significant post registration experience including community experience.
  • Work across organisational boundaries and multidisciplinary care coordination
  • Experience / knowledge of clinical governance and audit cycles, evaluation of services, research.
  • Change management , supporting staff through change
  • Holistic patient assessment and care planning in community setting


  • Experience developing and implementing new services
  • Project management

Knowledge and Skills


  • Time Management and prioritisation skills
  • Evidence of IT competency e.g. Word, Excel
  • Ability to analyse and negotiate at a high level
  • Leadership skills
  • Excellent interpersonal skills
  • Acute clinical skills / competencies e.g. - IV Therapy , - Phlebotomy, Cannulation - Clinical assessment, diagnosis
  • Ability to communicate effectively both individually and to groups (verbal and written)

Employer details

Employer name

Cambridgeshire Community Services NHS Trust


The Poynt

Poynters Road



Any attachments will be accessible after you click to apply.


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