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Clinical Applications Analyst

East Suffolk and North Essex NHS Foundation Trust
Ipswich /Colchester
£28,407 to £34,581 per annum, pro rata
Closing date
27 Jun 2024

View more

Other Health Profession
Band 5
Full Time
We arelooking for exceptional people to join our expanding ESNEFT Clinical Systems Team.

ESNEFT has identified Epic as their preferred supplier in delivering a new Electronic Patient Record system. The opportunity to develop our processes and clinical pathways using the best-in-class EPR offers ESNEFT the platform to strive for excellence in all areas of healthcare across all roles. The EPR will benefit all clinical and operational areas, aligning to our Trust strategy to support harmonisation of services and patient pathways across the Trust.

You will play a key role in providing guidance and input into the design and configuration of the system. You will be part of the team in managing the software performance reporting process, liaising with system suppliers, clinical informatics team and keep up to date with developments. After training you will provide specialist advice and guidance on system usage and proposed improvements. You will work as part of a team of dedicated Clinical Systems professionals.

If you are passionate about patient care and want to develop your skills and knowledge in clinical digital systems, then we are keen to hear from you.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

  • You will be responsible for the maintenance and support of Clinical IT systems and associated documentation.
  • Assist with the development and maintenance of appropriate policies and strategies to ensure the effective use of the designated system(s) for which you are responsible.
  • You will provide advice and guidance on specific issues including: system usage, proposed improvements, training, & interfaces to other Trust systems.
  • You will provide other ICT Teams with advice and guidance on the usage of the designated system(s) for which you are responsible including proof-reading and verifying training.
  • You will respond to and resolve support calls raised on the ICT Service Desk.

You will be based at an ESNEFT site in either Ipswich or Colchester and will be expected to travel to all Trust sites as & when required. There will be an expectation staff attend designated locations on regular days to work alongside the supplier and other teams delivering the platform. You will be required to liaise with Epic representatives and participate in relevant Epic training & achieve certification.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification



  • Educated to a minimum grade C - GCSE or equivalent NVQ Level 2 in a relevant subject or equivalent qualification or significant equivalent previous proven experience


  • Equivalent experience in an Enterprise EPR Clinical Analyst post



  • A thorough knowledge and experience of working with administrative computer systems
  • Exposure to a Healthcare setting or workflow e.g. Outpatients, Medical Records, Emergency department
  • Proven experience in a hospital environment with experience of Trust wide IT systems e.g. Lorenzo, CareFlow, Evolve


  • Patient Administration System Management experience
  • Epic Clinical Analyst or Trainer

Knowledge and Skills


  • A clear understanding of hospital processes
  • Good communication skills written/verbal
  • Critical Analysis Skills

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust


Ipswich / Colchester

Ipswich /Colchester


Any attachments will be accessible after you click to apply.


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