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Assistant General Manager - Emergency Care

East Suffolk and North Essex NHS Foundation Trust
£50,952 to £57,349 pro rata, per annum
Closing date
2 Jul 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
We are looking for an ambitious, enthusiastic and positive person for an exciting opportunity within our Emergency Care Division.

This is an exciting time within the division as we start to prepare for our move into the new UECC while maintaining and continuing to improve our current performance and service provision. This is a great opportunity for the right person to hone their leadership qualities and skills.

Experience of working within Emergency Care, evidence of working collaboratively across other Divisions, Site Operations, and a range of staff groups including Medical, Nursing, Therapy and Senior Operational Leaders, and the ability to work with external partners will be essential.

There will be opportunities to further develop your skills and understanding of Quality Metrics and Measures (including the Accountability Framework), Financial Governance, writing and presenting reports to a range of forums, Business Planning and Quality Improvement initiatives. Aswell as leading the mobilisation of our large scale transformation project with the move to the new UECC.

Reporting to the General Manager, this is a key leadership role within the Medicine Division at Ipswich Hospital.

You should be highly motivated, organised and able to work under high pressure.

Main duties of the job

To lead and develop the designated specialties within the Division with responsibility for operationally managing the service.

To ensure the achievement of National, Regional, Trust and Divisional Key performance indicators, to deliver a high quality, effective service, where patient experience and patient safety is central.

Responsible for ensuring the services are delivering against key standards and objectives, and are fit for purpose (e.g. GIRFT) In particular financial expenditure targets, costs control, CIPS, CQUIN, and activity targets for the Services.

Act as a champion for patient safety, operational effectiveness and quality.

Provide visible operational leadership to the relevant clinical specialties and promote continual improvement in quality, performance and delivery of Trust objectives

Lead the establishment of accountability structures within the relevant clinical specialties ensuring that responsibility is delegated appropriately so that decisions can be taken as close to service provision as possible.

Lead, manage and motivate staff within the relevant clinical specialties to deliver and improve services so meeting the needs of patients.

Line management of administrative staff, either directly or through delegated responsibility.

Develop the business and planning processes throughout the relevant clinical specialties to deliver services to required standards and within the available resource base

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification



  • Proven experience of working in a management/leadership role
  • Responsible for a budget and budget setting
  • Proven experience of working in an emergency department



  • Management/leadership qualification or equivalent experience at post graduate level


  • Project Management Qualification



  • Financial procedures including budget setting and working knowledge of financial processes
  • Business planning
  • Good understanding of the current NHS agenda & healthcare policy


  • NHS IT systems

Personal Skills


  • Good analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands
  • Strong communication skills
  • Ability to embrace, lead and drive change

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust


Ipswich Hospital



Any attachments will be accessible after you click to apply.


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