Do you want to make a positive impact on patient safety and the quality of healthcare in the NHS?At Health Innovation Oxford & Thames Valley, we are excited to announce this key position within our Patient Safety and Improvement team. As an Improvement Project Manager you will be an integral member of the Patient Safety and Clinical Improvement team which is responsible for delivering projects of varying size and complexity. The role offers a chance to improve the quality of healthcare across the Thames Valley and participate in improvement and patient safety projects being led across England.As a motivated, collaborative, creative problem solver with excellent communication and influencing skills, you will be responsible for supporting and coaching clinicians and healthcare organisations in quality improvement, and working on implementing improvement and innovation.

Main duties of the job

Supported by the Director of Patient Safety and Clinical Improvement and the team, you will have the opportunity to help improve patient outcomes, safety, and experience in a range of projects. Examples from current work include the team is undertaking a project to improve outcomes for preterm babies supporting healthcare providers to transition to a new way of learning from safety incidents reducing harm from opioids and improving mental healthcare. It is anticipated that the role will initially include projects in Maternal and Neonatal Care.

You will have demonstrable experience in quality improvement methodology and coaching within a healthcare setting.

You will work in collaboration with colleagues in other teams in the organisation and with colleagues from other Health Innovation Networks and NHS England to share and maximise learning from existing and ongoing improvement projects. Involving patients and the public, you will strive to ensure our improvement work serves the diversity of the population of the region.

About us

Established by NHS England in 2013 as one of fifteen Academic Health Science Networks (AHSNs), the renamed Health Innovation Oxford and Thames Valley (HIOTV) works across the Thames Valley and adjoining areas - a region home to a wealth of organisations involved in healthcare research, clinical care delivery, education, innovation, and life science industry.

As an organisation that connects the NHS and academic institutions, local authorities, the third sector and industry, Health Innovation Networks help facilitate positive change across whole health and social care systems, with a clear focus on improving outcomes for patients.

As a result of the wide range of work we undertake Health Innovation Networks are unique in the mix of people they employ from the NHS with managerial and clinical backgrounds, from industry and from the academic sector and non-NHS backgrounds. Our staff are collaborative, creative, and enquiring, with a willingness to learn, share skills and support each other.

You will be part of an experienced and established team within HIOTV working on patient safety programmes and will be able to draw on a wide range of expertise from across the organisation.

Health Innovation Oxford & Thames Valley is hosted by Oxford University Hospitals (OUH) NHS Foundation Trust. The successful candidate for this role will benefit from OUH employment and NHS (Agenda for Change) terms and conditions of service.

Job description

Job responsibilities

Key responsibilities:

Supporting a portfolio of planned local and regional healthcare improvement, ensuring all relevant stakeholders are well engaged, committed, and supported. Researching and understanding the evidence base for each improvement project. Developing and nurturing collaborative working relationships, both internal and external to the organisation, and at all levels of partner organisations. Coaching and supporting healthcare staff on quality improvement methodology and implementation strategies. Developing and delivering bespoke quality improvement training. Assisting in the planning and organising of events. Running meetings and workshops with stakeholders to develop and progress the work, including the development of effective improvement networks. Undertaking routine project management functions, e.g. maintenance of project plans, completing regular reports, tracking the delivery of the project milestones against the programme/project plans and ensuring that the Director of Patient Safety is regularly briefed on progress and issues. Ensuring projects remain on time, in scope and within budget. Identifying risks and issues and developing appropriate mitigation plans. Escalating concerns to the Director of Patient Safety. Providing and receiving highly complex, sensitive, or contentious information to ensure that the appropriate agreement or co-operation required to deliver projects is achieved. Ensuring that all aspects of the programme and projects meet and support our local stakeholders needs whilst also delivering our national commission with NHS England. Maintaining awareness of national developments within Patient Safety / Quality Improvement and recognised national standards and guidance. Using Microsoft Office and Teams to communicate, meet and work on documentation as appropriate. Working with the Health Innovation Head of Communications to communicate regionally and nationally through reports, articles, social media, and web presence.

Person Specification

Knowledge, skills and experience

Essential

• Educated to degree level or equivalent level
• Understanding of health and social care systems
• Understanding and demonstrable experience of Quality Improvement methodology and its use in healthcare settings
• Experience in coaching for Quality Improvement
• Experience of design and facilitation of participative meetings
• Working knowledge of Microsoft Office 365 and the use of Microsoft Teams

Desirable

• Educated to Masters degree or equivalent level of experience of working at a senior level in a specialist area
• Sound understanding of clinical governance and information governance

Communication Skills

Essential

• Able to handle complex information and elicit key points for discussion and presentation
• Ability to build effective partnerships, common purpose and shared understanding across a range of diverse and competing views
• Ability to communicate effectively with clinical, academic and all levels of staff
• Excellent oral, written, and presentation communication skills

Desirable

• Strong workshop and meeting facilitation skills.

Analytical

Essential

• Ability to quality assess plans and proposals and understand their implicit strengths and weaknesses (benefits and risks).
• Numerate and able to understand measurement and evaluation
• Ability to analyse complex facts and situations and develop a range of options.
• Takes decisions on difficult and contentious issues where there may be several courses of action
• Strategic thinking - ability to think creatively and to anticipate and resolve problems before they arise.
• Ability to understand and interpret scientific evidence

Values & Behaviours

Essential

• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
• Involves patients and the public in their work and demonstrates understanding of the centrality of their experience in improvement work
• Values diversity and difference, operates with integrity and openness
• Proven history of working well in teams
• Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
• Uses evidence to make improvements, seeks out innovation

Planning Skills

Essential

• Good use of available information to plan and organise a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
• Ability to perceive new opportunities and to embed these within existing programmes

Autonomy

Essential

• Demonstrated capability to manage own workload and make informed decisions in the absence of required information, working to set timescales
• Demonstrated ability to make independent decisions as circumstances change
• Ability to independently build new working relationships

Equality and Diversity

Essential

• Demonstrates the promotion of equality of opportunity and good working relations (providing practical leadership)
• Demonstrates knowledge and experience in addressing inequalities in healthcare provision

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Health Innovation Oxford & Thames Valley, Magdalen Centre

Oxford Science Park

Oxford

OX4 4GA

Any attachments will be accessible after you click to apply.

321-HIN-6296074