We are delighted to offer an exciting opportunity for a knowledgeable, proactive and experienced Temporary Staffing Team Lead to join Dartford and Gravesham NHS Trust. This role will encompass the day to day management of the Temporary Staffing Team, including being the escalation point for queries/concerns.

The successful candidate will report into the Head of Recruitment and Resourcing. The role requires someone who can proactively identify opportunities to improve processes and systems, ensure compliance for all temporary workers, work closely with Wards/Departments and the Recruitment team to highlight and address shortfalls in the Temporary staffing resource pool and ensure temporary staffing booking systems are effective 24/7.

Main duties of the job

Job Summary

Day to day management of the Temporary Staffing Team, including escalation point for queries/concerns.

Taking a lead under the direction of Head of Resourcing & Recruitment for service quality assurance including monitoring and managing Temporary Staffing KPIs.

Actively lead by example and promote team engagement and productivity.

Create and distribute regular Temporary Staffing reports.

Support the Head of Resourcing & Recruitment to ensure quality of processes and procedures.

Proactively identify opportunities to improve processes and systems.

Report and ensure compliance for all temporary workers.

Working closely with Wards/Departments and the Recruitment team to highlight and address shortfalls in the Temporary staffing resource pool.

To ensure temporary staffing booking systems are effective 24/7 and ensuring relevant information is available for short notice bookings to be made out of hours by Site management.

Attend regular internal and external meetings.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Job description

Job responsibilities

Managerial responsibilities:

Line management of the Temporary Staffing Team.

Be the first point of contact for any team queries and concerns.

Taking a lead under the direction of Head of Resourcing & Recruitment for service quality assurance including monitoring and managing Temporary Staffing KPIs.

Provide feedback to Rostering and Temporary Staffing on the productivity and quality of work of the team, reporting on KPIs.

At least one monthly 1:1 with the team and ensure annual appraisal is done in a timely manner and reviewed monthly.

Appraise staff and set realistic objectives in line with their personal development plans and ensure that objectives are consistent with those developed by the Trust and HR directorate.

Promote a team approach to the running of the department, ensuring adequate staffing levels as well as ensuring staff feel supported and valued and developmental opportunities are made available.

Work closely with HR, Divisions, Wards and Departments in order to identify future opportunities to recruit to the temporary resource pool.

Provide effective advice and support to Ward Managers and Team Leads, giving advice for effective planning and use of temporary staff.

Ensure there is a robust system in place to monitor and advice on the Equality Act 2010 throughout the recruitment process, taking appropriate action where necessary. This includes ensuring interviewing approach is inclusive and monitoring EDI representation at interview panels.

Ensure all documentation, including job descriptions, person specification and job packs relating to DGT through the bank recruitment process is accurate and up to date and conforms to agreed templates and formats. This includes ensuring the use of the Trust Branding is included in all recruitment documents and promotional material.

Provide leadership and direction for the day to day team management and professional delivery of the Temporary Staffing Team and service within key agreed performance indicators.

Person Specification

Education and Training

Essential

• Educated to degree level (or equivalent experience)
• ECDL or Microsoft Office Specialist qualification, or equivalent experience
• Evidence of continuing professional development

Knowledge and Skills

Essential

• Equality and Diversity issues, effectively promoted for staff.
• Highly developed organisational skills.
• Excellent written and verbal communication and influencing skills, including experience of communicating in multi-cultural environments often dealing with intricate and sensitive issues.
• Good computer / keyboard skill with the ability to create reports and use spreadsheets.
• Ability to read data and produce meaningful interpretations for reporting purposes.
• Knowledge and understanding of employment law, Immigration processes and regulations, and Disclosure and Barring checks.
• Ability to prioritise own and others workloads, responding to changing demands.
• Excellent interpersonal skills
• Ability to converse at ease with candidates and provide accurate advice which is fully understood
• Attention to detail
• Leadership skills/potential

Desirable

• Understanding of NHS terms and conditions of employment
• Understanding of clinical settings and operational practices and pressures
• Knowledge of agency frameworks and regulations

Experience

Essential

• Experience in working in a temporary staffing setting and liaising directly with Agencies.
• Negotiating and influencing skills to be an effective leader and possess motivational skills that can develop and enthuse others.
• Supervision of staff
• Experience of service improvement and streamlining
• Experience of recruitment and/or HR processes and procedures
• Delivering to KPIs and deadlines

Desirable

• Experience of using Allocate HealthRoster / BankStaff
• Experience of using the Electronic Staff Record (ESR) system

Personal Attributes

Essential

• Ability to adapt leadership style/technique to a required situation
• Flexible and adaptable
• Able to inspire and motivate others

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA

Any attachments will be accessible after you click to apply.

252-6368034