As the next phase of the Think 111 First service, NHS England have launched a major new campaign to encourage the use of the 111, Press 2 service for mental health.

Locally, in North Central London this service will be hosted in partnership by Barnet Enfield & Haringey Mental Health NHS Trust and Camden & Islington NHS Foundation Trust. This hub, based at St Ann's Hospital will provide a 24/7, all-age service for people who need advice and support with a mental health need.

As part of the new hub, we also have the opportunity to develop an exciting 12-month pilot service to support the Metropolitan Police with their often-difficult Section 136 decisions, and where appropriate signposting them to alternatives to the use of Section 136 across London.

This is a fabulous opportunity to be part of these new and re-designed services in NCL through supporting the expansion of the Crisis Single Point of Access offer across North Central London.

So, if you're a skilled mental health nurse or practitioner who has effective and compassionate communication skills and are committed to delivering high quality healthcare advice, then we have a fantastic opportunity for you to join our Crisis Hub in North Central London.

The roles will be supported by a robust clinical and managerial leadership structure which will encourage professional development for those seeking to expand their clinical experience.

Main duties of the job

• The post holder will provide compassionate care that is based on empathy, kindness, respect and dignity, and role model this to staff within the team.
• The post holder will ensure effective triaging and screening of referrals and support the clinicians in managing complex referrals.
• The post holder will be responsible for organising the roster and always ensuing safe staffing. The post holder will work closely and maintain excellent communication and working relationships with partner crisis and community services, LAS, Police and Third Sector services.
• The post holder will provide management support as delegated by the Operational Manager, including supervision of staff, team training, service development initiatives and be expected to deputise for the Operational Manager in their absence.

About us

Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people. We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services.

We are an organisation that is passionate about equality, diversity and inclusion one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for more information relating to this role.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• Recognised Professional Qualification in Nursing (RMN), Social Work (Dip SW/CQSW) or Occupational Therapy
• Evidence of post registration continued professional development, qualifications, or equivalent experience.

Desirable

• Evidence of recent continuing professional development or Master's degree

EXPERIENCE AND KNOWLEDGE

Essential

• Experience in managing complaints and quality assurance
• Experience of working within acute and crisis services

Desirable

• Experience of working within a CAMHs service, and ability to work with crisis and high-risk presentations of under-18's

SKILLS AND ABILITIES

Essential

• An ability to make effective decisions under pressure and manage high risk situations.
• Comprehensive knowledge of relevant policy & legislation relating to mental health.

Desirable

• Knowledge of a full range of therapeutic skills and approaches supported by further training in the specialty and management practice

Employer details

Employer name

Barnet, Enfield & Haringey Mental Health NHS Trust

Address

St Ann's Hospital

St Ann's Road

London

N15 3TH

Any attachments will be accessible after you click to apply.

306-BEH-939-F