EPR Application Analyst - Ambulatory (Outpatients) Team

Be the link between leading-edge medical software and an outstanding NHS Trust.

Under the direction of your line manager, you will assist with analysing and documenting current and future workflows, and either match these to those already built into theEPRsystem or facilitate agreement for changes in working practice. You will support with the modification of theEPRsystem using software configuration tools,so it works effectively for our patients.

You will support otherEPRmoduleteams in integrated areas which requires close collaborative working with otherEPRand Trust teams. You will assist your line manager to upgrade, test, fix and configure the system thoroughly to ensure that it is safe, usable, secure and robust and that it works as expected. You will provide support to end-users using your application knowledge through regular meetings and through incident investigation and resolution.

Main duties of the job

MFT's Digital Team

Joining the digital service puts you at the heart of the Trust's digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a 'Digital First' organisation and significantly increases the Trust's capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

As a member of the digital team you will directly support the organisation to deliver and improve clinical quality, patient and staff experience, operational effectiveness, and research. We're proud of the positive impact we make every day to the lives of our colleagues and our patients and we're excited to offer you the opportunity to join our team.

About us

MFT is one of the largest NHS Trust In England with a turnover of �2.6bn, but the Trust's distinction lies not merely in our size but in the passion and dedication of our staff, the strength of our partnerships across health and social care, and the diverse range of services we uniquely provide.

We provide integrated community care to people in Manchester and Trafford through our Local Care Organisations and Integrated Neighbourhood Teams. We provide local hospital services to almost one million people, including accident and emergency, diagnostic tests, outpatient appointments and day case surgery. We are the biggest provider of specialised services in England, which includes major surgery and highly specialised medicine. People come from across the United Kingdom to receive care at our hospitals. Our teams support people with both their physical and mental health, including mental health services for children and young people.

Bringing together ten hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

As an EPR Application Analyst, youll work under the direction of your line manager to design and configure EPR modules and adapt them to our working practices and standards. Your work will be a vital link between the new technology and our services and will ensure our transition to Hive is a success.

Youll work closely with our staff to analyse our current processes, then agree on clinical and operational standards and future workflows to be incorporated into Epic, the software that runs Hive. To make sure our systems meet operational and auditing requirements, youll also collaborate with our Business Intelligence team.

As a central member of the project, youll be required to support engagement with clinicians and other staff related to your module. But there are also opportunities to work with other EPR module teams across testing, security, user support and medical device integration. As part of your EPR training, youll also receive recognised qualifications in an application module.

Required skills and experience

Were looking for candidates with clinical or operational experience in the NHS. Youll be a talented communicator who can make complex issues easy to understand you might also have experience in analysing business and technical requirements or even training in Epic software, but whats essential is strong IT skills, an eye for detail and a sense of strategy.

Youll also need a degree (or equivalent) in a relevant subject. A project management or relevant postgraduate qualification is preferred, but not essential.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

• Degree or equivalent or relevant experience
• Evidence of Personal Development

Desirable

• Qualification in Project Management or Business Analysissirable
• Clinical Qualification
• Epic Accreditation

Knowledge

Essential

• Knowledge of clinical, administrative, and operational workflows within a hospital environment
• Knowledge of Microsoft Office packages and their applications.

Desirable

• Knowledge of Lean & 6 sigma analysis techniques.
• Knowledge of Data Protection Act, GDPR & Information Governance.
• Knowledge of HealthCare I.T. systems
• Knowledge of managing projects or areas of complex working practices.
• Knowledge of NHS Information Standards and their application

Training and Experience

Essential

• Experience of delivering work packages in a timely and efficient manger.
• Experience of communicating concepts to a range of people.

Desirable

• Previous/current NHS experience
• Experience with process mapping, or technical and business requirements, documentation
• Experience of clinical safety considerations

Skills and Abilities

Essential

• Essential

Desirable

• Desirable

Atributes

Essential

• Has a passion for improving patient care and service delivery within the NHS
• Ability to work under time pressurewith competing priorities
• Be enthusiastic, responsive to new demands, and willing to learn new skills
• Has good insight and the ability to respond well to constructive criticism
• Team player

Desirable

• Desirable

Other

Essential

• Ability to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas
• Provide support to endusers through regular meetings and by participating in a 24/7 and/or on call rotaduring Go-live or system upgrades as may be necessary

Desirable

• Desirable

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Working agilely across all MFT sites

Wythenshawe

M23 9LT

Any attachments will be accessible after you click to apply.

349-COR-V6274749