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General Manager - Ophthalmology, OMFS & ENT

Buckinghamshire Healthcare NHS Trust
£58,972 to £68,525 Per annum pro rata
Closing date
7 Jun 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
The post holder will be responsible for the effective leadership & management, service improvement, business development, strategy and non-clinical management input for Ophthalmology (inc community), OMFS & ENT Directorates. Particular emphasis on close working with the Professional Heads of Service and SDU leads to develop relationships with all stakeholders and improve Quality.

The post-holder will assist the Director, Deputy Director, SDU Leads, and Nursing Leads, by providing efficient and effective operational and general service management to services within the Directorate. Providing cancer related activities, ensuring that services are responsive, innovative and provided to the highest possible clinical and performance standards. They will also take forward projects to improve service delivery for both areas which include patient experience.

The post-holder will need to be a critical thinker and proactive problem solver and develop and implement lasting solutions in conjunction with clinical and managerial colleagues. They will also be a key member of the Care Group Management Team, taking full responsibility for actions and for keeping other team members fully always informed.

Main duties of the job

Provide management and leadership oversight to Ophthalmology, OMFS & ENT, under the Care Group of Surgery and Critical Care.

Plan and manage the implementation of projects to modernise services and to improve facilities and working practices to meet organisational and service delivery plans.

Lead on the development of specific staff engagement measures within the defined service areas, and support the implementation of the Care Groups Staff Survey and Engagement action plan, so that staff are able to contribute effectively to the achievement of objectives and targets

Monitor service improvement programmes and associated work streams that support specific patient pathways. Ensure collaborative partnership working with other NHS Trusts, CCGs and partners across the health economy, as required.

Identify cost pressures, service development and cost improvement plans.

About us

Listen to why colleagues think we are a great place to work! -

What does Buckinghamshire Healthcare NHS Trust offer you?
  • As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
  • We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
  • We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
  • We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
  • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
  • Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?
  • Our vision is to provide outstanding care, support healthy communities and be a great place to work.
  • Our mission is to provide personal and compassionate care every time.
  • Our CARE values are collaborate, aspire, respect and enable.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

Person Specification



  • Educated to Master's degree level or equivalent


  • Recognised leadership and/or management qualification or equivalent experience



  • Significant experience of general or service management of clinical services at senior level, including a track record of Achieving improvements in service standards and patient experience, Ensuring that services meet local and national performance and quality standards, Developing innovative and lasting solutions to problems and difficulties
  • Experience of staff management and team development


  • Achieving improvements in service standards and patient experience
  • Ensuring that services meet local and national performance and quality standards
  • Developing innovative and lasting solutions to problems and difficulties Experience of budget management and effectively using resources
  • Experience of designing and delivering cost improvement plans and related efficiencies
  • Experience of involving patients and the public in service improvement and development



  • Highly effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
  • Ability to analyse and interpret complex and varied information in order to identify issues and develop solutions
  • Ability to produce high quality management reports / business cases and present these to senior audiences
  • Effective leadership skills, including the ability to set direction and strategy in conjunction with others, and to lead / motivate staff


  • Understanding of the importance of staff engagement and effective human resource practice



  • Willing and able to travel between sites and elsewhere, as required by the post

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust


Stoke Mandeville Hospital

Mandeville Road


HP21 8AL

Any attachments will be accessible after you click to apply.


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