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Community Service Manager

Hertfordshire Partnership University NHS Foundation Trust
Hempstead Hertfordshire
£50,952 to £57,349 per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)
Closing date
31 May 2024

View more

Other Health Profession
Band 8A
Contract Type
Full Time
We are looking to appoint an exceptional manager with a significant level of operational management experience in health or social care, to take the role of Community Service Manager within our West Herts Specialist Learning Disability Service.

This is an exciting opportunity for an enthusiastic, dedicated, person- focused and experienced individual

We are developing new ways of working, and are looking for a strong leader to help us achieve our vision.

You'll have demonstrable management experience within the NHS or related fields, and significant experience of working with clinicians and multi- disciplinary teams to achieve service improvement.

Main duties of the job

The Community Services Manager will be a specialist in the field of learning disabilities and will be responsible for ensuring that Community Specialist Learning Disability Services are effectively delivered in line with commissioning requirements.

You will be responsible for implementing agreed strategies and providing leadership to ensure relevant performance objectives are achieved in Hertfordshire.

You will also have an important role in supporting the development of specialist learning disability services and in undertaking delegated duties on behalf of the Service Line Lead.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout.

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on...

Job description

Job responsibilities

The main responsibilities include:

Regularly reviewing the community workforce to ensure it has the right numbers of the right level of knowledge skill and expertise skill to deliver services in the most effective and efficient way

Lead, motivate and develop staff within area of responsibility.

Ensure that direct reports and other staffing within area of responsibility have been trained in core HR policies such as Equality and Diversity, Disciplinary, Recruitment, Change Management, and are competent to deal with first line HR issues

Ensure that all staff in the community team are regularly appraised and have a Personal Development Plan which meet the Trusts requirements

Ensure staff work within the requirements of the European Working Time Directive

Promote a culture within which staff feel empowered and accountable for service improvement at local level.

To establish excellent communication with other managers in the locality and wider community to ensure that services are integrated

Ensure that good practice is rapidly shared within the locality and wider service where appropriate.

For a more indepth Job and Person Specification please read the attached before applying.

Person Specification



  • First degree or equivalent experience
  • Professional qualification to Diploma level in relevant area of health or social care



  • Management Training
  • Extensive leadership and management role within a health or social care setting
  • Proven track level of achieving objectives
  • Experience of leading and delivering programmes of change within the public sector
  • Experience of budgetary management
  • Specialist in the field of learning disabilities


  • Project Management Experience



  • Excellent communications skills, written and oral
  • Ability to build successful teams
  • Able to work collaboratively with partner organisations
  • Good organisation skills
  • Proven record of pro-active performance management

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust


The Marlowes Health and Wellbeing Centre

39-41 Marlowes

Hempstead Hertfordshire


Any attachments will be accessible after you click to apply.


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