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Service Manager

North Staffordshire Combined Healthcare Trust
Stoke on Trent
£50,952 to £57,349 per annum
Closing date
29 May 2024

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Other Health Profession
Band 8A
Part Time
Service Manager (Band 8A) for the Acute & Urgent Care Directorate - MHLT, HVU and Site Management - 12-month secondment position:

Do you want to be part of an innovative and collaborative Senior Leadership Team? The Acute & Urgent Care Directorate are looking for internal applicants for the Service Manager post for the Crisis Care Service Line.

This is a fantastic opportunity for someone to develop their leadership skills and drive some exciting developments within a complex and fast-paced environment. The wider Leadership Team will support you to ensure we continue to maintain high quality, patient focused services in line with our national and locally agreed targets.

The right candidates will have leadership and managerial responsibility for the 'day to day' needs of the service within their portfolio, they will contribute to service improvements and business opportunities and work with varying stakeholders to support and develop these.

Main duties of the job

The post holder will be responsible for the operational, performance and business management of their delegated service areas.

The post holder will work under the direction and line management of the Associate Director, with a secondary reporting line to the Clinical Director

About us

Our Trust is on an incredible journey of innovation and we'd like you to be part of it.

Our vision is 'To be Outstanding in all we do and how we do it.' Our teams pride themselves on compassion, team work and resilience. The Trust supports you by offering a flexible shift system including twilight shifts and compressed hours to support working families and our staff parking is free on all our main sites.

As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust's Values. These are:

Proud to CARE:


Caring with compassion, it's about how we listen, what we say, what we do.


Friendly, welcoming, sharing ideas and being open


Taking personal and collective responsibility, being accountable for our actions


Striving for the best, for high-quality safe care and continually improving

In return we offer

A competitive progressive salary

We cover the cost of your DBS Check (�44)

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Free parking

Wellbeing initiatives

Job description

Job responsibilities

Under direction from the Associate Director provide support to the Clinical Director in developing and implementing long term service strategy and policies within the Directorate, including annual, three year and five year business plans that fully reflect the direction and service needs of the Trust. These must be in line with corporate strategies of stakeholders and link directly to relevant legislation as well as national and local healthcare guidance and initiatives.

Responsible for the interpretation and implementation of broad policies and NHS guidance, contribute to all relevant corporate policies and strategy, developing services locally in line with them.

Coordinate service objectives ensuring relevance to local and national priorities.

Contribute to Directorate business plans the development of appropriate operational, financial, market assessment and workforce plans for service areas with the appropriate involvement of managers, clinicians and the wider workforce.

Involve service users and carers in the development and planning of services.

Person Specification



  • oAppropriate professional qualification e.g. - RMN, Social Work, Occupational Therapy, Physiotherapy



  • oExtensive, proven experience in working in an NHS environment, with significant experience of team/area management

Employer details

Employer name

North Staffordshire Combined Healthcare Trust


Harplands Hospital

Stoke on Trent


Any attachments will be accessible after you click to apply.


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