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Band 7 Major Trauma Navigator

University Hospitals Birmingham NHS Foundation Trust
£43,742 to £50,056 a year
Closing date
28 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
Join our Compassionate Team at 4Trauma Charity!

Are you passionate about making a meaningful difference in the lives of those facing the challenges of injury and trauma? Do you believe in the power of empathy, support, and care to provide solace to patients and their families during their most trying times? If so, we invite you to consider a unique opportunity to join the 4Trauma Charity team.

About Us: 4Trauma Charity is a new start-up non-profit service within the Major Trauma Service, QEH Birmingham. We are dedicated to providing vital support and comfort to injured trauma patients and their families. We understand the emotional, physical, and psychological toll that trauma can take, and we are committed to offering helpful, warm and compassionate support during their journey to recovery. Our team of specialist trauma professionals and volunteers work tirelessly to alleviate the burdens of those in distress, offering a lifeline of care and assistance when it is needed most.

Main duties of the job

The Role: As a Welfare and Comfort Specialist at 4Trauma Charity, you will be at the heart of our mission to understand patient challenges, and to provide emotional support and vital assistance to injured patients and their families. Your role will involve offering a listening ear, facilitating access to necessary inpatient, community and external resources, and ensuring their well-being during challenging times. You will be a beacon of hope and comfort, helping our beneficiaries regain their strength and resilience. You will have compassion and a genuine desire to make a positive impact in the lives of others.

Our team make a real difference in the lives of injured patients and their families. The ideal person will have an easy affinity to work both independently, proactively and as part of a team. Our team act as a liaison between beneficiaries and external service providers to ensure access to necessary support, and collaborate with our network of healthcare professionals and volunteers to coordinate resources and services.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification



  • *Maths and English GCSE
  • *Appropriate professional healthcare qualification in Medical, Nursing or Allied Health Profession e.g Diploma, BSc, or MSc.
  • *GMC/HCPC/NMC registration
  • *Professional Body registration
  • *Evidence of commitment to advanced clinical and non-clinical continued professional development (CPD) within own speciality, e.g. post registration training and evidence of a detailed personal development portfolio



  • *Working within an Acute NHS organisation.
  • *Significant experience of working in a multi-professional team


  • *Significant post registration experience.
  • *Experience of working in the community
  • *Experience of staff management including supervision, development and performance management of staff
  • *Experience of clinical/service innovation and evaluation
  • *Experience of working with voluntary organisations
  • *Experience in case management

Additional Criteria


  • *Ability to work autonomously within medical/professional/clinical areas.
  • *Excellent verbal & written skills able to communicate complex well being information in a clear and logical manner to patients, colleagues other healthcare professionals and external agencies concerning a wide range of situations.
  • *Proven organisational skills including prioritisation and delegation
  • *Able to interpret and analyse a range of policy, appropriate guidelines and data and their relevance for practice.
  • *Ability to comprehend and work within the Trust's policies of data protection, equal opportunities and Health and Safety to meet the differing needs of patients.
  • *Demonstrate Client Centred Practice
  • *Demonstrate interest in new skills, audit and research.
  • *Awareness of current evidence in specialist clinical area and application to clinical practice, using advanced clinical reasoning skills.
  • *Good understanding of IT systems.
  • *Strong sense of professional integrity, and compliance with Trust vision and values.
  • *Ability to be self-motivated and to motivate team.
  • *Excellent interpersonal and communication skills.
  • *Reliable, punctual, good attendance record.
  • *Physically fit and resilient, able to meet the physical and emotional demands of the post.
  • *Able and willing to work flexibly in order to meet service priorities.
  • *Excellent time management and organisational skills and able to meet deadlines and targets.
  • *Excellent problem solving skills


  • *Good teaching, supervisory and appraisal skills
  • *Leadership and influential skills, able to lead and command confidence in the multidisciplinary team, senior therapists, consultants, senior nurses and managers
  • *Ability to constructively challenge current practice and identify opportunity to develop, implement and facilitate change in practice by others.
  • *Understanding of commissioned pathways and capacity pressures.
  • *Good knowledge and application of all areas of Clinical Governance including Quality, Audit and Risk management.
  • *Good understanding of principles of data and statistics and experience of their use in evaluation of service delivery
  • *Knowledge and understanding of the research process.
  • *Knowledge of Policies e.g. Human Rights Act, Mental capacity Act, Employment law, Benefits system if appropriate.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust


Queen Elizabeth Hospital

Mindelsohn Way


West Midlands

B15 2TH

Any attachments will be accessible after you click to apply.


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