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Quality Manager / Training Lead

Queen Victoria Hospital NHS Foundation Trust
East Grinstead
£50,952 to £57,349 per annum
Closing date
15 Jun 2024

View more

Other Health Profession
Band 8A
Contract Type
Full Time
An excellent opportunity has arisen for the role of Quality Manager/Training Lead within Histopathology at the Queen Victoria Hospital! We are looking for a hard-working and ambitious person who is able to integrate into our small and friendly team.

The QVH histology laboratory was the first of its kind to be awarded accreditation against ISO 15189 UKAS and we pride ourselves on the quality of our work.

We welcome applications from individuals from diverse backgrounds with a relevant degree or with equivalent knowledge and skills to join us in this busy, friendly department which currently handles approximately 20,000 specimens per year.

Most importantly, the role requires a friendly, enthusiastic and self-motivated person with good interpersonal and communication skills and the ability to work well as part of a team.

For further details or informal visits please contact senior staff .

Main duties of the job

The focus of this pivotal role will be in the continuous Quality improvement of the laboratory and maintaining ISO 15189: 2022 accreditation and training within the laboratory. Attention to detail is important and the post holder must be able to work to high standards and maintain the laboratory quality management system for compliance with accreditation requirements.


The post-holder is expected to perform the role of Quality Manager/Training Lead in an approachable and cooperative manner, providing management assistance to the Laboratory Manager, other Biomedical Scientists and Consultant Histopathologists.

Externally, the post holder will be required to liaise with the United Kingdom Accreditation Service, the HCPC and Institute of Biomedical Sciences. They may also be required to liaise with clinicians/ secretaries from spoke sites, representatives from other trusts, or suppliers/ engineers of laboratory goods/ equipment as deemed necessary.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job description

Job responsibilities

Be responsible for the delivery of all internal and external quality improvement and assurance for the department and the delivery of any quality training.

Deliver the requirements to support a departmental and Trust wide culture of quality improvement and management.

Take an active role in providing a professional clinical laboratory service, working effectively as a key team member and as part of the overall department.

Maintain a high standard of internal and external quality assurance.

To perform all core scientific and interpretive work which corresponds to the training and qualifications of an HCPC registered Biomedical Scientist, in accordance with the Trust and departmental Standard operation procedures.

To be responsible for ensuring the smooth daily running of sections within the department and to deal with complex equipment, calibrations and any technical failures that might arise

Supervise junior and assistant laboratory staff in the day-to-day running of the lab, covering for other senior Biomedical Scientists and deputising for the lab manager.

Provide specialist clinical technical services and contribute towards clinical trials and projects.

Be required to act independently within appropriate clinical/ professional guidelines and refer to lab manager when necessary.

Be responsible for the performance and maintenance of all laboratory equipment and security of the premises.

Line manage all departmental technical and administrative staff, sharing responsibility for recruitment and checking that all staff are appropriately qualified for the duties they perform. Encourage Professional Development and Personal Development Plans in line with Trust and national guidelines.

Ensure that procedures are in place for the effective management and recording of staff training, development, welfare, appraisal, disciplinary and absences for all staff.

This includes undertaking staff appraisals, setting up objectives and ensuring they are met.

To be responsible for and manage all aspects of the Departments quality service.

This includes relevant Clinical Governance, risk management, UKNEQAS schemes, service provision improvements and generally ensuring that the department follows good Laboratory practice.

Maintain an up to date knowledge of developments in quality improvement theory, maintenance and practice.

Manage the annual training schedule for staff, ensuring all development opportunities are effectively planned, well communicated and accessible to relevant staff.

Person Specification



  • oBSc in Biomedical Science or equivalent oMSc in Biomedical Science or equivalent relevant masters level qualification oCurrent professional registration with the HCPC oAble to demonstrate specialist knowledge within this field through practical experience managing a laboratory team oSignificant post graduate (post MSc) training and experience in Biomedical Sciences to include Associate/Fellowship of the Institute of Biomedical Science and/or Chartered Scientist or Higher specialist Diploma from the IBMS


  • oAttendance on NHS management courses oQuality management qualification



  • oExperience of Managing/ training more junior or unqualified technical staff in preparatory diagnostic work oExperience in all aspects of modern Laboratory Management oExperience in managing a quality system within a laboratory setting, facilitating and preparing documents and processes for UKAS inspections. oExperience of supervising/ training more junior BMSs or unqualified technical staff and ability to formulate IBMS approved training plans for all grades of laboratory staff oEvidence of current Continuing Professional Development (CPD)


  • oSubstantial experience as a qualified BMS within Histopathology but open to other disciplines



  • oScientific knowledge commensurate with managing a clinical diagnostic laboratory oExcellent understanding of laboratory technical and quality processes in histology gained through both experience and education oComprehensive understanding of NHS services



  • oBe able to recognise, monitor and produce work of the highest quality and accuracy oAbility to cope with a wide range of complex issues prioritising effectively when dealing with competing demands oIT proficiency with experience using pathology LIMS computer systems oAbility to trouble shoot analytical processes oAbility to communicate complex technical information to staff at all levels oExcellent administrative and communication skills with an eye for detail


  • oFamiliar with the Clinisys Winpath LIMS computer system oFamiliar /experience with digital imaging oFamiliar with Q-pulse

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust


Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

Any attachments will be accessible after you click to apply.


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