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Senior Mental Health Practitioner

Birmingham Women's and Children's NHS Foundation Trust
£35,392 to £42,618 per annum
Closing date
5 Jun 2024

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Mental health, Mental health practitioner
Band 6
Contract Type
Full Time
A key role within Forward Thinking Birmingham, we require Mental Health Nurses and Social Workers to work within our Referral Management Centre and play a key role in ensuring that high quality, clinically necessary care is being provided in the most appropriate and cost-effective therapeutic setting as part of Forward Thinking Birmingham's mental healthcare model (FTB).

Main duties of the job

You will be responsible, as part of the Clinical Mental Health Team within the Referral Management Centre which is currently operational from Monday-Friday 9-5, (however may be operational from 8am-8pm on weekdays depending on service need. The post holder will be managing referrals and referral enquiries. The post holder will be facilitating referral flow within the service for allotted appointments, provide clinical advice, undertake rapid clinical triage for cases requiring FTB Urgent Care Pathway and conduct the initial triage for the specialist services within FTB including Early Intervention referrals. You will be the point of contact for initial clinical queries, providing appropriate advice and guidance, and navigating the referrer/caller to the right care pathway or service (within or outside of FTB) in a timely and efficient manner with the aid of the 0-25 Service Directory and robust clinical processes and models in order to ensure the Referral Management Centre operates a streamline and effective service.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification



  • Qualification/current and active registration with the Health & Care Professions Council or equivalent (e.g. NMC-registered RMN, graduate level training in mental health related subject, Social Worker, OT).


  • Formal qualification relevant to role (e.g. telephone triage training)
  • Evidence of continuing post-registration/graduate development



  • Experience of working as a mental health practitioner with Children, Families and Young people between the ages of 0-25
  • Knowledge of mental health conditions, diagnoses and clinical risk
  • Excellent communication/ interpersonal skills in order to deal effectively with complex and sensitive service user information, distressed or aggressive service users or carers or those with an impaired level of understanding


  • Broad understanding and breadth of experience of the types of services used by service users relevant to the target population (e.g., NHS, social care and voluntary and independent sector)
  • Detailed experience working within a mental health setting

Professional Skills


  • Ability to self-organise/manage and deliver a high standard of clinical coordination and triage service


  • Knowledge and understanding of clinical governance

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust


5th Floor, Printing House

Printing House Street


B4 6DF

Any attachments will be accessible after you click to apply.


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