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Emergency Department Administration Manager

Royal United Hospitals Bath NHS Foundation Trust
£28,407 to £34,581 per annum, pro rata
Closing date
31 May 2024

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Other Health Profession
Band 5
Contract Type
Full Time
The RUH Emergency Department has an excellent opportunity for the placement of an Administration Manager. No two days within the Emergency Department are ever the same and we are looking for a proactive, enthusiastic individual to join our innovative team. The successful candidate will be able to provide effective management of the administration teams whilst supporting exciting project work alongside the multidisciplinary teams.

We are looking for an individual with experience of work procedures and practices gained in HR, operational administration or medical education. Previous NHS/Healthcare experience will be an advantage. You will require competent communication skills, be computer literate using MS packages and have previous experience of creating and maintaining spreadsheets and databases.

The role is a permanent, 5 day per week, office hour's position. It will necessitate the full spectrum of management across the Emergency Department Administrative Teams & MAU secretaries' administrative services. We are looking for someone with strong leadership skills, diligent attention to detail and a dynamic approach to problem solving in order to maximise performance. The role will suit someone looking to develop their knowledge of key NHS performance targets and service improvement skills.

Main duties of the job

  • Provide a full and comprehensive administration service for the Emergency Department services, including line management and budget responsibilities.
  • Provide administrative support to projects taking place within the Emergency Department.
  • Review and optimise the admin structure and processes in the Emergency Department and MAU secretaries to support key performance measures and comply with National and Trust targets.
  • Ensure all staff are working towards the delivery of high quality care to patients.
  • Ensure all staff are working to deadlines that contribute to national standards and patient experience measures for the service.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Administrative Skills


  • Previous Experience managing a team


  • IT data management skills



  • Problem Solving


  • Ability to maintain relationships across all divisions

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust


Royal United Hospital

Combe Park



Any attachments will be accessible after you click to apply.


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