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Operational Manager

Greater Manchester Mental Health NHS Foundation Trust
Wigan and Prestwich hospital WN2 2JA and m25 3bl
£50,952 to £57,349 per annum, pro rata
Closing date
21 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
We have an exciting opportunity to come and be apart of CAMHS Senior Leadership Team, to take forward the Crisis pathway Agenda and best support Mental Health Services at a time of transformation and improvement.

We pride ourselves with local working partnerships to best support the communities.

If you have a passion for working with young people and Mental Health then this is the role for you.

Main duties of the job

This is an exciting opportunity to transform the way in which crisis care is experienced by children, young people (CYP) and those who care for them across Greater Manchester. This role is a key element of a new GM wide Crisis Care Pathway which is child centred, needs led, responsive, accessible and flexible. You will be responsible for providing operational leadership and coordination across different pathways within the crisis service. You will also lead on the development of the day service and day to day operational management cover.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits
  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification



  • Evidence of core professional qualification


  • Additional leadership qualification

Personal Development


  • Evidence of post registration education and development relevant to safeguarding CYP, CYP& F development and welfare.
  • Able to provide evidence of continuous professional development



  • Excellent verbal, written and communication skills.
  • Interpersonal skills / Negotiation skills
  • Risk assessments skills / Teaching skills / Report writing / Clinical supervision skills / Audit skills / Time management skills
  • Design and delivery of training and education for individuals and teams
  • Frequent requirement for prolonged concentration whilst also experiencing regular and unpredictable interruptions and work patterns - possessing an ability to change from one activity or priority to another quickly and efficiently.
  • Flexible working to meet the needs of the service.


  • IT skills (ECDL or equivalent)
  • Research skills
  • Influencing skills

Specialist Knowledge


  • Highly specialist knowledge and understanding of working with complex family situations, mental health, substance misuse in relation to safeguarding CYP
  • Highly specialist knowledge of the recognition and assessment of CYP at risk of significant harm
  • Understanding of the National agenda for CYP Safeguarding/Adult in Need
  • Legal literacy - Adult safeguarding.
  • Multi-agency working
  • National agenda for the NHS
  • Clinical Governance


  • Specific expertise in Adult's health and development, Adult maltreatment and local arrangements for safeguarding and promoting the welfare of Adult
  • In-depth knowledge on Adult care Law, policy and practice

Diposition & Attitude


  • Able to use own initiative, interpret policy, provide advice and act independently.
  • Able to recognise the need for and seek personal support/professional supervision.
  • Able to work effectively as part of a team and to recognise and support the needs of others in a sensitive and effective manner.
  • Confident approachable and able to work under pressure with a positive attitude to dealing with change.
  • Highly motivated and reliable with attention to detail and completes work on time to a high standard.
  • Demonstrates anti-discriminatory behaviour and values differences

Employer details

Employer name

Greater Manchester Mental Health NHSFT


Wigan Community CAMHS and Prestwich site

Wigan and Prestwich hospital WN2 2JA and m25 3bl


Any attachments will be accessible after you click to apply.


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