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Band 7 Legal Services Officer

North Middlesex University Hospital NHS Trust
£49,178 to £55,492 per annum including HCAS
Closing date
29 May 2024

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Other Health Profession
Band 7
Contract Type
Full Time
The Legal Services Department at North Middlesex Hospital has an exciting opportunity for a Legal Services Officer to join our team. We require an experienced case handler in claims/inquests work.

Reporting to the Head of Legal Services, you will take responsibility for a varied caseload. The ideal candidate will have extensive experience of healthcare law gained in either in-house NHS legal departments or private practice.

You will be a highly motivated individual with a flexible and pro-active approach to work. Excellent interpersonal skills and the ability to communicate with people on all levels and provide support and reassurance to staff involved in legal cases is an essential prerequisite. This post requires someone with a positive attitude and the ability to work autonomously and meet tight deadlines.

Legal Services sits within the Quality Governance department and there is a requirement for collaborative working with the Clinical Governance and Quality Improvement teams. Our teams work together to promote and support a culture of learning and quality improvement across all aspects of patient care and experience within the Trust, so that our services provide excellent outcomes and an excellent experience for patients and staff and have excellent value for money of trust services.

For further details contact:

Zoe Gill - Head of Legal Services

02045534829 /

Main duties of the job

Handling Coroner's inquest cases and clinical negligence/personal injury claims and all aspects of case management in these areas including, but not limited to statement preparation, analysis of expert evidence, attending court, attending case conferences and reviewing/analysing legal documentation.

You will need experience of representing organisations at coroner's hearings and supporting witnesses through the inquest process.

You will hold a caseload of clinical negligence and personal injury claims and be responsible for your own designated files.

The successful candidate will have excellent knowledge of administrative systems and experience of working with IT systems and databases. Ideally you will also be competent in the use of Datix.

About us

North Middlesex University Hospital is one of London's busiest acute hospitals, serving more than 350,000 people living in Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.

Every day, on average, we see 500 patients in A& E 15 babies are born in our maternity unit about 450 inpatients are cared for on our wards about 50 patients have major or minor surgery in one of our 10 operating theatres and about 800 people attend our outpatients clinics.

We provide a full range of adult, elderly and children's services across medical and surgical disciplines. Our specialist services include stroke, HIV/AIDS, cardiology (including heart failure care), haematology, diabetes, sleep studies, fertility and orthopaedics. Our sickle cell and thalassaemia department is nationally recognised as a leading centre for these diseases.

At North Middlesex University Hospital, you'll find a team that truly believes in living our values in everything we do. We are caring, we are fair and we are open.

Job description

Job responsibilities

The detailed duties and main responsibilities for this post can be found within the job description and person specification.

Person Specification



  • Educated to degree level in law or equivalent experience
  • Post graduate qualification in legal practice or equivalent knowledge/experience (claims/inquest)


  • Membership of ILEX / SRA / Law Society
  • Clinical risk & claims management diploma

Skills & Abilities


  • Manage a large caseload
  • Exceptional organisation and interpersonal skills
  • Ability to communicate at all levels
  • Developed negotiation skills
  • Self motivated / work on own initiative
  • Excellent knowledge of microsoft office
  • Working under pressure and within set timescales


  • Staff management/supervision



  • Working within an NHS legal department or private practice specialising in healthcare law
  • Experience of working in an environment with conflicting pressures and changing workload.
  • Experience of working within a team and of developing good working relationships with internal and external staff at all levels.


  • Familiar with Datix risk/claims management system
  • Ability to use NHS Resolution case management system
  • Understanding of risk management in the NHS
  • Understanding of the NHS Complaints process

Personal Qualities


  • Flexible & adaptable to change with a can-do attitude.
  • Able to motivate self and engage others.
  • Able to demonstrate a commitment to self-development.
  • Ability to empathise & communicate well with emotional (distressed, angry, frightened etc) people (claimants, patients, relatives & staff).



  • Demonstrable ability to meet Trust values

Employer details

Employer name

North Middlesex University Hospital NHS Trust


North Middlesex University Hospital NHS Trust

Sterling Way


N18 1QX

Any attachments will be accessible after you click to apply.


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