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Community Discharge Matron

Mersey Care NHS Foundation Trust
£50,952 to £57,349 per annum pro rata
Closing date
21 May 2024
This role is an integrated position working between Mersey Care NHS Foundation Trust and Liverpool University Hospitals Foundation Trust to support the early discharge putting emphasis on valuing patient time.

The post holder will work with the multidisciplinary teams in identifying and delivering a wide variety of quality improvements methods that will support identification and interventions required to reduce wasted time for patients in their journey of care and treatments through the hospital system, back out into community settings.

The role will work closely with staff in clinical areas using appropriate tools, systems and processes that support the trusts capacity and flow 'home first' programme. The role for wards and clinical areas will have an emphasis on quality improvement methodology to assure delivery of excellence in patient and carers care provision which will ensure at the centre of the system is the patient receiving acute care and/or their carers whose roles should be involvement at all stages of the journey and decision making from admission to discharge.

Main duties of the job

The post holder will provide leadership in support creating a culture of continuous improvement and excellence promoting high expectations and ambitions together high achievement by providing advice, guidance and support and coaching to ward staff and their teams on quality and safety.To provide effective and visible clinical leadership that will support wards and clinical teams on their quality improvement plans with specific focus on patient flow leading to safe, timely and effective discharges.

Initiate and develop implementation of data collection and subsequentimprovements to measure and enhance quality outcomes related to SAFER care bundles and home first methodology for patients and their carer's.Work in partnership with the wider system, to develop discharge processes and to escalate any challenges / issues appropriately.Identify areas for improvement and make recommendations utilising improvement methodology which will drive service improvement.Provide learning opportunities for staff on safe, timely discharge for wards and clinical areas both formally and informally.

The successful candidate will support the development of pathways out of LUHFT ensuring appropriate use of all community resources including Intermediate Care beds.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job description

Job responsibilities

The role will provide leadership in support creating a culture of continuous improvement andexcellence promoting high expectations and ambitions together high achievement by providingadvice, guidance and support and coaching to ward staff and their teams on quality and safety.Play a key role in planning, priority setting and decision making to ensure that patient flow andSAFER care bundle and the audit programme is implemented across the wards and clinical areas.

Please see attached Job description for Main responsibilities.

Person Specification



  • Registered Nurse/Physiotherapist/Occupational Therapist
  • Masters level or Professional qualification or equivalent experience
  • Teaching qualification or equivalent experience
  • Evidence of change management qualification or equivalent experience


  • Experience of patient flow schemes



  • Current senior nursing experience
  • Experience of developing and maintaining compliance and / or performance management processes
  • Experience of interpreting standards, identifying and gathering evidence and carrying out assessments
  • Evidence of motivating staff to take part in successfully changing practice
  • Evidence of staff management and leadership
  • Competent in the use of Microsoft Office Applications, including Word, Excel and PowerPoint


  • Experience of risk management
  • Experience of change management and support staff with transformation care initiatives
  • Experience of supporting colleagues through cultural change programmes



  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet



  • Expert knowledge of performance management processes
  • Excellent verbal and written communication skills including clear report writing and presentation
  • Ability to negotiate, influence and liaise effectively with staff at all levels
  • Excellent motivational skills
  • Excellent organisational skills, especially in relation to data gathering, and interpretation
  • Well-developed interpersonal skills
  • Skilled in training / presenting to large groups of staff
  • Extensive analytical skills in relation to complex information and data
  • Ability to interrogate, manipulate and challenge complex data
  • Ability to keep abreast of and interpret national policy development
  • Working knowledge of clinical health care combined with an understanding of the associated terminology
  • Expert knowledge of healthcare standards and risk management standards applied to the NHS and the means by which they are assessed
  • Clear understanding of Risk Management principles
  • Maintaining electronic and manual databases
  • Training staff or making presentations to all grades of staff
  • Skilled in developing and implementing action plans


  • Training staff or making presentations to all grades of staff
  • Skilled in developing and implementing action plans
  • Skilled in systems administration

Employer details

Employer name

Mersey Care NHS Foundation Trust


Trust Headquarters V7

Kings Business Park, Prescot


L34 1PJ

Any attachments will be accessible after you click to apply.


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