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Executive Assistant to the Managing Director of the ICP

Employer
Central and North West London NHS Foundation Trust
Location
Wembley
Salary
£32,720 to £39,769 a year pa inc HCAS
Closing date
11 Jun 2024

View more

Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We have 11 roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent.

About the Roles

Most of the roles available are being advertised on a permanent basis, but others are being advertised on a fixed term 12-month basis, due to changing needs within the organisation over time. The current roles are available on trac jobs are below with reference numbers

333-J-M-0181 - Head of Neighbourhoods and Integration - Band 8C

333-J-M-0182 - Delivery Officer x 2 - Band 5

333-J-M-0183 - Primary Care Workforce Manager - Band 7

333-J-M-0184 - Director of Systems Improvement and Delivery (band 9)

333-J-M-0185 - Programme Manager - Community Services and Long-Term Conditions (Band 8a)

333-J-M-0186 - Senior Programme Officer - Mental Health (Band 7)

333-J-M-0187 - Senior Programme Officer - Enabler Workstreams

333-J-M-0188 - Project Officer - Children's Workstreams (Band 6)

333-J-M-0190 - Programme Officer - Mental Health Access and Demand (Band 6)

Main duties of the job

To provide accurate, effective and flexible diary management and secretarial support to the ICP Managing Director including general administrative and secretarial support relating to the efficient running of the department

Key duties include:

Effectively manage the work schedule, workload and brought forward system in consultation with the ICP Managing Director and regularly inform them of appointments, actions and deadlines.

Manage and co-ordinate the ICP Managing Director's diary ensuring efficient use of the Director's time arrange appointments and organise meetings and events, taking responsibility for venue and background papers and any follow up actions.

Manage mail/electronic mail invitations addressed to the ICP Managing Director and respond to items on own initiative where appropriate or delegate/escalate items for response to other CWB Leadership team members (Directors and Heads of Service)

Ensure an exemplary customer focussed reception to the ICP Managing Director's personal and telephone callers, screen incoming telephone calls and where appropriate solve problems and queries without reference to the ICP Managing Director.

Undertake administrative / secretarial support for the Director including preparation of PowerPoint presentations, preparation of meeting agendas, minute taking, and creating and maintaining e-filing for key meetings and projects.

About us

Brent Integrated Care Partnership(Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent.

The partnership includes:

Brent Council

London North West University Healthcare NHS Trust

Healthwatch Brent

Central London Community Healthcare NHS Trust

Central and North West London NHS Foundation Trust

North West London ICB/ ICS

The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone's needs are met.

We aim to place the resident at the heart of health and care services in order to tackle health inequalities together - working as equal partners and with a collective goal to improve the wellbeing of everyone in Brent.

Because we want the roles to be available to people from a range of different professional backgrounds, these roles are being advertised in CNWL and at Brent Council. The roles will be based at Brent Civic Centre in Wembley, and will involve 3 days working in the office per week, with home working available for the other days.

Job description

Job responsibilities

1. MAIN DUTIES AND RESPONSIBILITIES

Principal Accountabilities and Responsibilities:
  • Effectively manage the work schedule, workload and brought forward system in consultation with the ICP Managing Director and regularly inform them of appointments, actions and deadlines.
  • Manage and co-ordinate the ICP Managing Directors diary ensuring efficient use of the Directors time arrange appointments and organise meetings and events, taking responsibility for venue and background papers and any follow up actions
  • Manage mail/electronic mail invitations addressed to the ICP Managing Director and respond to items on own initiative where appropriate or delegate/escalate items for response to other CWB Leadership team members (Directors and Heads of Service)
  • Ensure an exemplary customer focussed reception to the ICP Managing Directors personal and telephone callers, screen incoming telephone calls and where appropriate solve problems and queries without reference to the ICP Managing Director.
  • Undertake administrative / secretarial support for the Director including preparation of PowerPoint presentations, preparation of meeting agendas, minute taking, and creating and maintaining e-filing for key meetings and projects.
  • Support managerial oversight of escalated contact in the service including complaints, Freedom of Information requests, Member Enquiries, and Subject Access Requests
  • Work collaboratively and flexibly with colleagues across Care and Wellbeing directorate, including covering for CWB EAs where required, to provide a seamless service to the CWB Directors.
  • Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.
  • Carry out duties with due regard to the Councils Customer Care, Equal Opportunities, Information Governance, Data Protection, Health and Safety and Emergency Planning & Awareness (including to provide assistance where available) policies and procedures and to comply with NHS policy on the same.
  • Undertake any other duties commensurate with the general level of responsibility of this post.


  • Person Specification

    Education & Qualifications

    Essential

    • NVQ Level 3 or equivalent.


    Desirable

    • Evidence of Continuing Professional Development


    Experience

    Essential

    • Proven track record of providing EA support to a senior manager in a comparable organisation, which will include organising and managing an office, diary management, progress chasing work plans and schedules, and preparing papers and daily brought forward files.
    • Evidence of success in building and forming working relationships and working flexibly across professional and operational boundaries.
    • Experience of producing complex reports or information to tight deadlines.


    Attitudes, aptitudes, personal characteristics

    Essential

    • Ability to work on own initiative, be a self-starter, proactive and respond accurately to tight deadlines, and able to prioritise between conflicting demands.
    • Ability to network effectively and develop excellent working relationships.


    Desirable

    • Ability to navigate a highly political and sensitive environment.


    Employer details

    Employer name

    Central and North West London NHS Foundation Trust

    Address

    Brent Civic Centre

    Wembley

    HA9 0JF

    Any attachments will be accessible after you click to apply.

    333-J-M-0189

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