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CNS for Oncology / UK Cancer and Transition Service,TransPlus patients

Chelsea and Westminster Hospital NHS Foundation Trust
£51,488 to £57,802 a year pro rata
Closing date
29 May 2024

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Other Health Profession
Band 7
Part Time
Oncology / UK Cancer and Transition Service, TransPlus

An exciting opportunity has arisen to be part of a unique national oncology service, hosted by Chelsea and Westminster Hospitals.

The UK Cancer and Transition Service (UCATS) provides integrated care for gender diverse patients who have experienced cancer. UCATS is operated by the Department of Oncology at Chelsea and Westminster Hospital and hosted within the TransPlus Gender Identity Pilot at 56 Dean Street.

In our second year of operation, we are looking for an enthusiastic, passionate and motivate clinical nurse specialist to join our multidisciplinary team. This role will involve direct support to patients, as well as clinician education and promotion of the service. In collaboration with the administrator and the rest other team members, you will also will help develop the service through patient and public involvement activities.

As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.

If you are a nurse with experience of working with gender diverse community ready to take on the next challenge, this could be the role for you .

Main duties of the job

Main duties of the job

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs.

The patient will work together with the UCATS team of doctors and a specialist nurse to respond to:

- Provide timely response to referrals and gather further clinical information from pateints and their care teams

- Respond to clinical enquiries and escalate to other members of the UCATS team when needed

- Attend UCATS virtual clinics (1st and 3rd Mondays of the month)

- Provide direct support to patients via the telephone pre- and post-appointment.

- Support development of our clinical registry

- Assist with development of and collection of experience and outcome measures by supporting patient and public involvement meetings, and developing written and electronic questionnaires.

- Promote the service through local, national and international presentations

About us

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Job description

Job responsibilities

Roles and responsibilities
  • Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
  • Handle queries from patients/relatives confidentially and sensitively refer advanced clinical related queries to appropriate staff
  • Interact with patients and relatives in distress in a sensitive and empathetic manner
  • Provide an excellent standard of service to patients at all times
  • Ensure prompt response to clinical queries from patients and healthcare teams
  • Assist with development written and electronic questionnaires.
  • Liaise with patients and clinical teams to gather appropriate clinical information at referral and during follow-up
  • Clinic bookings and notification of patients and their clinicians
  • Follow-up on referrals
  • Provide direct patient support via telephone
  • Attend UCATS virtual clinics
  • Co-develop patient outcome and experience measures
  • Assist in developing the clinical registry
  • Assist in developing guidelines and educational materials
  • Promote the service through local, national and international presentations to clinicians, patient groups and other stakeholders.
  • Assist the administrator with responsibility for the day to day management of the service
  • Set personal and professional objectives
  • Seek education in the field and keep up-to-date with relevant services to signpost patients to
  • Actively participate in audit, research and the evaluation of the role and the service
  • Promote good practice and adopt a holistic approach to patient care at all times

Person Specification



  • Registered nurse
  • BSC Degree


  • Successfully completed teaching/assessing course
  • Leadership qualification
  • Advanced communication course



  • experience of working with the gender diverse community
  • Evidence of working with staff from different professional disciplines
  • Experience of working at band 6 level
  • Experience in remote and telephone consultation


  • Experience of working in oncology
  • Experience of developing a new service

Skills and Knowledge


  • Highly developed communication skills and ability to convey complex and sensitive information to others
  • Able to identify nursing and relevant clinical needs of patients within the specialty
  • Ability to prioritise and organise work load and to use own initiative


  • Knowledge of oncology and/or haemato-oncology services
  • Proven management, leadership and supervisory skills

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust


56 dean Street



Any attachments will be accessible after you click to apply.


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